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Clever! Here Are Some Interesting Ideas About How to Improve Customer Experience
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When you are selling high-end appliances or other premium products, customers expect their whole experience with you to be exceptional. German appliance maker, Miele, knows that and does some pretty clever things to improve customer experience. With 17,500 employees worldwide, it isn’t always easy, but Miele’s focus on quality and continuous improvement is even embedded in its…
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