Why Winning Companies Create Simple But Unique Value
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Manage episode 199083420 series 1427769
In today’s podcast interview, multiple best-selling author, Chip Bell, discusses his new book, Kaleidoscope: Delivering Innovative Service That Sparkles, and the importance of going beyond good customer service to — not great service, but unique value service. In other words, you don’t have to do heroics to create an experience that is memorable enough that people want…
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