Ep. 259 - How to Avoid Nightmare Clients
Manage episode 433294130 series 2947222
In this episode, I’m gonna teach you 5 simple steps on how to design your client relationships so you don’t have clients who make you want to pull out your hair in frustration.
It all comes down to DESIGNING.
ONE HOUR of discussing expectations for your roles will save you hours of dealing with the bullshit that comes up with angry clients.
So, sit down with them, cut the crap, and get it all out on the table!
Tune in to get the step-by-step approach to turning a NIGHTMARE client into a DREAM client.
Xo, Sari
Quote:
- ”Designing in the H2H world is something that once you start doing it, you can't stop doing it. Everything comes down to design. I have people come and say, ‘This co-counsel relationship just didn't end up being the way that I wanted it to.’ And my first question is always, ‘What was your design?’ And oftentimes I will hear, ‘We didn't have one.’ So, designing is something that you do ahead of time to ward off problems down the road. And once you start doing this, you are going to find that absolutely everything gets easier.”
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307 episodes