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When Is It Okay To Ban Someone From Your Page?

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Manage episode 319580126 series 3248565
Content provided by Chatterkick. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Chatterkick or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Social media tends to get a bad wrap for being the hotbed of trolling and that anonymous courage from customers or former employees who are willing to say ANYTHING in reviews, comments, or posts to trash organizations. In this episode, Beth Trejo, CEO, and Kelsey Martin, COO, talk about when it is okay to ban someone from your page, delete comments, hide comments, and other monitoring actions. We know you care about your organization, but always take a step back and think about how you’d handle this at an event. Beth and Kelsey are sharing the steps they take to adjust their perspective and put a plan of action together in this episode.

Listen, watch & read more on the podcast at generationsocialmediapodcast.com
Learn more about Chatterkick

  continue reading

47 episodes

Artwork
iconShare
 
Manage episode 319580126 series 3248565
Content provided by Chatterkick. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Chatterkick or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Social media tends to get a bad wrap for being the hotbed of trolling and that anonymous courage from customers or former employees who are willing to say ANYTHING in reviews, comments, or posts to trash organizations. In this episode, Beth Trejo, CEO, and Kelsey Martin, COO, talk about when it is okay to ban someone from your page, delete comments, hide comments, and other monitoring actions. We know you care about your organization, but always take a step back and think about how you’d handle this at an event. Beth and Kelsey are sharing the steps they take to adjust their perspective and put a plan of action together in this episode.

Listen, watch & read more on the podcast at generationsocialmediapodcast.com
Learn more about Chatterkick

  continue reading

47 episodes

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