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The Agile Brand with Greg Kihlström®


1 #657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42
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We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Cricket Songs
Manage episode 178469626 series 1125635
Content provided by gerardmclean and Gerard McLean. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by gerardmclean and Gerard McLean or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
This book was checked out 47 years ago by a one, Theresa Gasper of Dayton, Ohio. She only recently returned the book but had never read it, mainly because she hates haiku. So, in the interest of righting that horrible wrong, I recorded all the haikus in the book and invited her to kick back, plug in the headphones and listen. You can see the story here http://www.dayton.com/lifestyles/you-won-believe-why-this-book-was-returned-dayton-library-863-days-late/qK1ytdKpAhe7w7FAMpx7wL/
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12 episodes
Manage episode 178469626 series 1125635
Content provided by gerardmclean and Gerard McLean. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by gerardmclean and Gerard McLean or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
This book was checked out 47 years ago by a one, Theresa Gasper of Dayton, Ohio. She only recently returned the book but had never read it, mainly because she hates haiku. So, in the interest of righting that horrible wrong, I recorded all the haikus in the book and invited her to kick back, plug in the headphones and listen. You can see the story here http://www.dayton.com/lifestyles/you-won-believe-why-this-book-was-returned-dayton-library-863-days-late/qK1ytdKpAhe7w7FAMpx7wL/
…
continue reading
12 episodes
All episodes
×Harmonica by Gerard McLean
I called Rob Portman several times this morning... here is what I said...
This book was checked out 47 years ago by a one, Theresa Gasper of Dayton, Ohio. She only recently returned the book but had never read it, mainly because she hates haiku. So, in the interest of righting that horrible wrong, I recorded all the haikus in the book and invited her to kick back, plug in the headphones and listen. You can see the story here http://www.dayton.com/lifestyles/you-won-believe-why-this-book-was-returned-dayton-library-863-days-late/qK1ytdKpAhe7w7FAMpx7wL/…
On July 28, 2016, Hillary Clinton stood on a stage in Philadelphia to accept the nomination as the Democratic Party nominee for President of the United States of America. In her acceptance speech, she said that she would work for Universal Care.MSNBC reported then that there were 100 days between the nomination and the election.These 100 letters are a reminder of what that promise meant.…
On July 28, 2016, Hillary Clinton stood on a stage in Philadelphia to accept the nomination as the Democratic Party nominee for President of the United States of America. In her acceptance speech, she said that she would work for Universal Care.MSNBC reported then that there were 100 days between the nomination and the election.These 100 letters are a reminder of what that promise meant.…
This was primarily addressed to Rob Portman based on the vote the Senate took at 2am today…. a version was edited slightly and also sent to Congressman Mike Turner, courtesy copied to Senator Sherrod Brown. These three are solely responsible on whether or not I can even buy health care insurance. Three people decide whether I live or die. Think on that for a minute.…
On July 28, 2016, Hillary Clinton stood on a stage in Philadelphia to accept the nomination as the Democratic Party nominee for President of the United States of America. In her acceptance speech, she said that she would work for Universal Care. MSNBC reported then that there were 100 days between the nomination and the election. These 100 letters are a reminder of what that promise meant.…
Dear Hillary, September 27 by Gerard McLean
DogWalkBlog talks with Bob Johnson about baking, the vibe, and the publication he and his business partners produce several times a year, Baker’s Notes.
G
Gerard McLean

An essay from my book, Monkey with a loaded typewriter, Mostly true essays.
An excerpt from my book Monkey with a loaded typewriter, mostly true essays.
One essay of 67 in my book, Monkey with a loaded typewriter, mostly true essays. This was just one take with no editing.... it will be redone for the real audio book.
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