#86 - Speaking Behind the Mask: Connecting True Self to True Self

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#Business #Marketing #Jamie Smart #MBA

22:42

We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

about a year ago 25:12

MP3•Episode home

On Monday, I hosted a masterclass called Speaking Behind the Mask, and it was incredible to see how much this resonated with people.

I’ve decided to share this clip from the recording for anyone who wants to explore how to speak in a way that connects the true self in you to the true self in your audience.

Here’s a taste of what you’ll discover in this episode:

What “speaking behind the mask” really means - and why it’s so important for a speech to be transformative.
The role of the beautiful feeling - and how it can shape the natural flow of your conversation.
A shift from pushing content to creating a space where insights unfold - and transformation happens effortlessly.

If you’re looking to have deeply impactful conversations and help others reconnect with their inner wisdom, this episode is for you.

Tons of love,

Jamie

✨ Get your free Inner Stressbuster + a shot of Clarity every Friday. Subscribe now: JamieSmart.com

🚀 Become a Clarity Coach with Jamie Smart’s flagship program. Explore CCT: JamieSmart.com/CCT

131 episodes

Get Clarity with Jamie Smart

#86 - Speaking Behind the Mask: Connecting True Self to True Self

Get Clarity with Jamie Smart

17 subscribers

published about a year ago

MP3•Episode home

On Monday, I hosted a masterclass called Speaking Behind the Mask, and it was incredible to see how much this resonated with people.

I’ve decided to share this clip from the recording for anyone who wants to explore how to speak in a way that connects the true self in you to the true self in your audience.

Here’s a taste of what you’ll discover in this episode:

What “speaking behind the mask” really means - and why it’s so important for a speech to be transformative.
The role of the beautiful feeling - and how it can shape the natural flow of your conversation.
A shift from pushing content to creating a space where insights unfold - and transformation happens effortlessly.

If you’re looking to have deeply impactful conversations and help others reconnect with their inner wisdom, this episode is for you.

Tons of love,

Jamie

✨ Get your free Inner Stressbuster + a shot of Clarity every Friday. Subscribe now: JamieSmart.com

🚀 Become a Clarity Coach with Jamie Smart’s flagship program. Explore CCT: JamieSmart.com/CCT

131 episodes

#Business #Marketing #Jamie Smart #MBA

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Get Clarity with Jamie Smart

1
#91 - Discover Your Authentic Voice 12:55

7 days ago12:55

12:55

This week, I'm sharing a clip from one of my recent program calls, focused on discovering your authentic voice. Here's a glimpse of what's inside: - The unexpected insight I had about authenticity while attending a public speaking course. - A surprising comedy lesson that completely changed the way I think about developing your voice. - Why your audience might actually be your greatest ally in expressing your true self. If you've ever wondered how to communicate more authentically and resonate deeply with others, this video is for you. Tons of love, Jamie ✨ Get your free Inner Stressbuster + a shot of Clarity every Friday. Subscribe now: JamieSmart.com…

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1
#90 - 3 Principles vs Non-Duality: Difference? 4:00

14 days ago4:00

4:00

I’ve got a short, 4-minute clip that dives into a question I hear all the time: Are non-duality and the Three Principles really different? And what if you love them both? In it, I explore why they’re actually pointing to the same truth in different ways, a key distinction that sets the 3 Principles apart, and how you can blend whatever resonates to spark new insights - for yourself, your loved ones, and your clients. If this catches your interest, I think you’ll really enjoy this conversation. Tons of love, Jamie ✨ Get your free Inner Stressbuster + a shot of Clarity every Friday. Subscribe now: JamieSmart.com…

Get Clarity with Jamie Smart

1
#89 - Impostor Syndrome Exposed Masterclass 1:04:24

21 days ago1:04:24

1:04:24

This week, I'm sharing the full recording of the masterclass I delivered on Wednesday, exploring a topic that's clearly resonating with a lot of people: Impostor Syndrome. Here's a sneak peek at what's inside: - Why impostor syndrome appears exactly when you're on the right track (and what it's trying to tell you) - The most overlooked element in becoming an inspiring, transformational speaker (it’s not about technique) - A live coaching demonstration on dissolving impostor syndrome in real-time If you’ve ever held back from stepping into your full voice—whether with a client, a group, or an audience—you might find this particularly valuable. Tons of love, Jamie ✨ Get your free Inner Stressbuster + a shot of Clarity every Friday. Subscribe now: JamieSmart.com…

Get Clarity with Jamie Smart

1
#88 - Transforming Setbacks into Success 58:07

28 days ago58:07

58:07

My friend Jonathan Armes at Capital Shift invited me to have a conversation exploring the topic of “Transforming Setbacks into Success” and he’s given me permission to share the full recording with you. We took a deep dive into something that affects us all: how we deal with setbacks in life and work, and what changes when we really understand how our mind works. So whether you're facing a challenge right now or want to support someone who is (friend, client, colleague or loved one), this was created with you in mind. Here’s some of what we covered: - Why obstacles are often just stepping stones—raw material for your transformation. - Why insight beats positive thinking every time (real breakthroughs come from fresh perspectives, not just pushing harder). - How to break free from victimhood, remember who you really are, and move through setbacks with more freedom and flow. Tons of love, Jamie 🚀 Ready to Boost Your Coaching Impact? Take Jamie Smart’s free 12-min assessment to gain clarity, enroll clients, and maximize your impact. https://www.jamiesmart.com/scorecard…

Get Clarity with Jamie Smart

1
#87 - Aligning your Ego with your True Self 9:48

5 weeks ago9:48

9:48

This week, I’d love to share a clip from a recent masterclass exploring how our everyday personality can align with who we truly are. Here’s what’s inside: - Why the spark of who you really are never disappears, no matter how disconnected you feel. - Seeing beyond old illusions of ugliness or brokenness within. - A simple shift that lines up your personality with peace and possibility. - An illuminating diagram (courtesy of my beloved Emma McDevitt) highlighting the relationship between the truth of our being, our unique qualities and our ego identity. If you’re listening to the audio version and want to see the diagram, you can watch the video here: https://youtu.be/4eJbNoZ2yB8 “You might call it source energy, or god, or divine intelligence… Bohm calls it the implicate order [...[ Your soul or spirit - however you wanna think about it - that’s a local instantiation in you of that universal divinity.” Tons of love, Jamie 🚀 Ready to Boost Your Coaching Impact? Take Jamie Smart’s free 12-min assessment to gain clarity, enroll clients, and maximize your impact. https://www.jamiesmart.com/scorecard…

Get Clarity with Jamie Smart

1
#86 - Speaking Behind the Mask: Connecting True Self to True Self 25:12

6 weeks ago25:12

25:12

On Monday, I hosted a masterclass called Speaking Behind the Mask, and it was incredible to see how much this resonated with people. I’ve decided to share this clip from the recording for anyone who wants to explore how to speak in a way that connects the true self in you to the true self in your audience. Here’s a taste of what you’ll discover in this episode: What “speaking behind the mask” really means - and why it’s so important for a speech to be transformative. The role of the beautiful feeling - and how it can shape the natural flow of your conversation. A shift from pushing content to creating a space where insights unfold - and transformation happens effortlessly. If you’re looking to have deeply impactful conversations and help others reconnect with their inner wisdom, this episode is for you. Tons of love, Jamie ✨ Get your free Inner Stressbuster + a shot of Clarity every Friday. Subscribe now: JamieSmart.com 🚀 Become a Clarity Coach with Jamie Smart’s flagship program. Explore CCT: JamieSmart.com/CCT…

Get Clarity with Jamie Smart

1
#85 - How to Give a Talk on the Principles 7:19

7 weeks ago7:19

7:19

I want to share a brief extract from a recent session of one of my programmes, where I break down the fundamentals of delivering a talk on the principles. It’s a quick, 7-minute cli where I reveal the key elements that transform a presentation or talk into an insight-friendly space - so your message resonates from the heart. Tons of love, Jamie Smart ✨ Get your free Inner Stressbuster + a shot of Clarity every Friday. Subscribe now: JamieSmart.com 🚀 Become a Clarity Coach with Jamie Smart’s flagship program. Explore CCT: JamieSmart.com/CCT…

Get Clarity with Jamie Smart

1
#84 - COACHING DEMO: Courage, Imposter Syndrome, and Following Your Heart 24:39

9 weeks ago24:39

24:39

Earlier this month, I had the privilege of speaking at a Masterclass hosted by my dear friend Simon Paine, co-founder of the Rebel Business School. Simon is a Clarity Coach and a successful entrepreneur in his own right, and it’s always a pleasure to speak with his community. One of the highlights of the session was a live coaching demo I did with Evie, who shared her struggles with imposter syndrome and her dream of stepping into her full potential. What unfolded was one of those transformative conversations that cuts through noise and gets to the heart of what really holds us back - and what’s possible when we trust the wisdom within. In this week’s podcast episode, you’ll discover: Why imposter syndrome is nothing more than a case of mistaken identity - and how to see past it. The truth about fear and courage How to uncover the path life is calling you to take (the one your heart already knows), even when your head doubts it. After our session, Evie sent me a heartfelt email about her experience. With her permission, here’s what she shared: Hi Jamie I just wanted to drop a personal thank you for yesterday's Master Transformational Impact session via Rebel Business School. Whilst I found the whole session to be inspirational, the one on one section did exactly as it said on the tin. I've awoken today with a released sense of clarity and purpose. So much of what you spoke about resonated deeply with me, and our conversation cracked open something inside that I've been working on for a number of years. It felt as though in that held space I finally felt my heart take over from the negativity in my brain. It was powerful. So, thank you again. I am truly grateful for our conversation yesterday. Warmest wishes Evie Jones This episode is a chance to reconnect with your own inner wisdom and say yes to what life is calling you to create. Tons of love, Jamie ✨ Get your free Inner Stressbuster + a shot of Clarity every Friday. Subscribe now: JamieSmart.com 🚀 Become a Clarity Coach with Jamie Smart’s flagship program. Explore CCT: JamieSmart.com/CCT…

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1
#83 - Vision, Purpose, and Goals: What Does Life Want You to Bring Into Being? 8:34

10 weeks ago8:34

8:34

This week, I’m sharing a reflection on a topic that’s fascinated me for a long time: vision, purpose, and the question of goals. Once we come into contact with the principles understanding, many of us discover that happiness isn’t tied to achieving goals, and this realization can be incredibly freeing. But sometimes, we risk throwing the baby out with the bathwater, thinking that if life doesn’t need to look a certain way for us to be okay, then goals don’t matter at all. It turns out that (as with most things) there are subtleties at play here. In this session, I explore: Why your dreams, heart’s desires, and creative impulses are a vital expression of life itself. How honoring your purpose and collaborating with life can lead to clarity and direction in surprising ways. A recent breakthrough my team and I had when we reconnected with the wisdom and intelligence within us—and how it’s shaping our work. It turns out that when it comes to the goals that are deeply aligned with who you most truly are and what you’re most inspired to create, there’s a perspective that can be profoundly helpful. That’s what we explore here: I hope it sparks fresh insights into how you approach your own vision, purpose, and goals. Tons of love, Jamie…

Get Clarity with Jamie Smart

1
#82 - How Do You Know It’s True? Putting the Principles to the Test 10:58

11 weeks ago10:58

10:58

A while ago, I was asked a bold question: “How do you know that people have innate health and wellbeing? How do you know this is true?” It’s a question I’ve spent years exploring, and here’s the thing: There are no sacred cows in this understanding. If you’re familiar with my work, you’ll know I often reference the principles behind clarity. These principles don’t require belief or blind faith—if they’re “true” then they should be there to be seen, so they’re fair game to be tested, questioned, and explored deeply. This week’s podcast episode is all about that. It’s an extract from a call in one of my advanced programs, where we explore: The two ways I’ve come to know these principles are true—through personal insight and universal application. A powerful story that illustrates how realization can instantly align us with reality. Why the principles of clarity, wellbeing, and resilience aren’t just ideas—they’re foundational truths that hold up to scrutiny. I hope this extract inspires you to test these principles for yourself - and see what emerges. Tons of love, Jamie…

Get Clarity with Jamie Smart

1
#81 - Get Unstuck and On-Track 10:16

12 weeks ago10:16

10:16

You’ve probably heard me say this before: the two most important things a person can realize are: How your experience is created Who you really are During a recent event, “Get Unstuck and On-Track,” I shared how these insights apply directly to breaking free from feeling stuck and moving forward with clarity. Why misunderstandings about where your experience comes from keep you stuck. How reconnecting to who you really are can bring the clarity, freedom, and ease to get back on track. A simple yet powerful formula for unsticking yourself (it’s easier than you might think). If you’ve ever felt like something is holding you back - whether it’s in your work, relationships, or life - this episode will give you a fresh perspective that can make all the difference. Tons of love, Jamie PS - Thanks to Roberto Talarico for organizing this online event!…

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1
#80 - COACHING DEMO: The Fact of Connection What Truly Gets In the Way 21:35

13 weeks ago21:35

21:35

I hope the new year is off to a wonderful start for you. This week, I’m sharing a coaching demo where Roberto opens up about a challenge many of us face: feeling disconnected in relationships and life. In this session, we explored: Why the experience of connection comes and goes What you can rely on that’s deeper and *always* present How resisting the feeling of disconnection can actually give it power The surprising insight that shifted Roberto’s perspective—and might shift yours, too If you’ve ever felt “out of connection” and judged yourself for it, this clip is a powerful reminder that both connection and disconnection are valuable signals. --- 🚀 Ready to Boost Your Coaching Impact? Take Jamie Smart’s free 12-min assessment to gain clarity, enroll clients, and maximize your impact. https://www.jamiesmart.com/scorecard…

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1
#79 - DEMO: Your Gifts Are Needed: overcoming the fear of sharing your work 25:00

14 weeks ago25:00

25:00

This week, I’m sharing a powerful coaching demo from one of my group sessions that explores a challenge so many of us face: bringing our work into the world. In this clip, Tracey—a coach and author—shares her struggle with launching her book. Despite having written it, she feels stuck, held back by doubts like “ Does the world need another book ?” and fears about what might happen once it’s out there. What unfolded during our conversation reveals something essential for anyone wanting to share their gifts with the world: The connection between our fears and the very gifts we’re called to share. What to align with so you can unlock the energy to move forward. I also share one of my favorite poems that captures the essence of why your work matters. If you’ve ever hesitated to put yourself out there, I think you’ll find this episode relatable—and inspiring. I hope this demo reminds you that the world does need your gifts - and you have everything you need to share them. 🚀 Ready to Boost Your Coaching Impact? Take Jamie Smart’s free 12-min assessment to gain clarity, enroll clients, and maximize your impact. https://www.jamiesmart.com/scorecard…

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1
#78 - Deep Enrollment: Aligning with What Truly Matters 7:21

15 weeks ago7:21

7:21

A few weeks ago, I asked a group of coaches what they most wanted to improve in their practice. The top answer? Getting better at enrolling clients. That’s why this week, I’m sharing a short extract from my ClarityPro programme, where we dive into what I call Deep Enrollment. Deep Enrollment isn’t just about ‘signing people up’—it’s about connecting with something else entirely… An ‘X-factor’ that’s deeply authentic, profound and highly motivating. Because let’s face it; if someone’s going to invest their time, their money and their energy in working with you at a deep level, it’s got to be for something that really matters to them. And here’s the most surprising aspect of it: you need to eat your own cooking first. Before you can ‘deeply enroll’ your client, you need to deeply enroll yourself! In this episode, I share: The ‘X-factor’ that’s essential for enrolling clients at a deep level A personal story of how I hit a wall when trying to teach this concept—and the realization that got me unstuck. Simple yet profound questions to help you uncover what truly matters. How aligning with your own heartfelt desires can transform the way you connect with clients. Enjoy the episode! Tons of love, Jamie --- 🚀 Ready to Boost Your Coaching Impact? Take Jamie Smart’s free 12-min assessment to gain clarity, enroll clients, and maximize your impact. https://www.jamiesmart.com/scorecard…

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1
#77 - COACHING DEMO: The Two Things You Have to Have Before a Client Will Enroll with You 20:01

16 weeks ago20:01