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HMBT #278: Experiences Matter

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Manage episode 320935279 series 1421244
Content provided by Hank Hoffmeier. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Hank Hoffmeier or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode, I talk about my trip to Statesboro and Savannah Georgia. I had the opportunity to frequent many restaurants and had different experiences at each one.

Customer service can make or break a business and if you do not make the experience good, you will not thrive as a business. You can get away with mediocre products and services coupled with excellent customer service, but not with poor products and services matched with a poor experience.

Do everything in your power to provide a great experience.

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296 episodes

Artwork
iconShare
 
Manage episode 320935279 series 1421244
Content provided by Hank Hoffmeier. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Hank Hoffmeier or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode, I talk about my trip to Statesboro and Savannah Georgia. I had the opportunity to frequent many restaurants and had different experiences at each one.

Customer service can make or break a business and if you do not make the experience good, you will not thrive as a business. You can get away with mediocre products and services coupled with excellent customer service, but not with poor products and services matched with a poor experience.

Do everything in your power to provide a great experience.

Video:

Audio:

  continue reading

296 episodes

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