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Insights Unlocked


1 How Anthropologie gets omnichannel right (and what to learn) 27:29
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Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…
Tuscaloosa radio host Ryan Fowler previews the Sweet 16 between Alabama & BYU
Manage episode 473675929 series 2755825
Content provided by KSL Podcasts. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by KSL Podcasts or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
- Alabama radio host Ryan Fowler
112 episodes
Manage episode 473675929 series 2755825
Content provided by KSL Podcasts. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by KSL Podcasts or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
- Alabama radio host Ryan Fowler
112 episodes
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1 FULL SHOW: Best Val Kilmer movies | Kyle Whittingam talks Utah depth | Runnin' Utes retain Keanu Dawes | Dallin Hall enters transfer portal | Utah Jazz rebuild doesn't end with Cooper Flagg if they… 1:59:28
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Hour 1 Starting Lineup: Utah Hockey Club playoffs still slim but alive. Keanu Dawes staying with Runnin' Utes | Kyle Whittingham spring ball availability What you may have missed Hour 2 NBC Sports NBA writer Kurt Helin Good, Bad & Ugly Whole World News Hour 3 Utah Hockey Club insider Jay Stevens Sports Roulette Final thoughts…

1 HOUR 3: Utah Hockey Club hanging onto their playoff hopes by a fingernail | Mononucleosis knocks out Jazz rookie for remainder of season + MORE 36:13
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Utah Hockey Club insider Jay Stevens Sports Roulette Final thoughts

1 Jay Stevens: Playoff hopes are slim, but the Utah Hockey Club is delivering excitement 20:21
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Utah Hockey Club insider Jay Stevens

1 HOUR 2: Cooper Flagg isn't the end of the Utah Jazz rebuild if they land him in NBA Draft | Nikola Jokic MVP in 2OT loss to Timberwolves + MORE 37:48
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NBC Sports NBA writer Kurt Helin Good, Bad & Ugly Whole World News

1 Kurt Helin: Utah Jazz rebuild doesn't stop with the drafting of Cooper Flagg | Nikola Jokic makes triple-doubles look easy 22:15
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NBC Sports NBA writer Kurt Helin

1 HOUR 1: Best Val Kilmer movies | Utah Hockey Club keep playoff are slim but still alive | Kyle Whittingham talks depth in spring availability | BYU's Dallin Hall hits transfer portal | 47:27
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Starting Lineup: Utah Hockey Club playoffs still slim but alive. Keanu Dawes staying with Runnin' Utes | Kyle Whittingham spring ball availability What you may have missed

1 FULL SHOW: Utah Jazz find themselves in uncharted territory with 60 losses | Utah Hockey Club showing no quite despite low playoff chances | Utah Jazz fans need some good karma to hit the Cooper… 2:03:09
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Hour 1 April Fools email | Utah Jazz set franchise record with 60 losses NBA draft | Cooper Flagg Utah Hockey Club GM Bill Armstrong Hour 2 Utah Hockey Club future is bright Good, Bad & Ugly Whole World News Hour 3 Utah Jazz radio PxP David Locke Sports Roulette Final thoughts

1 David Locke: Cooper Flagg watch | Playoff picture + MORE 19:08
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Utah Jazz radio PxP David Locke

1 HOUR 3: Utah Jazz radio PxP David Locke on Cooper Flagg | Tiger Woods has some April Fools fun + MORE 39:40
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Utah Jazz radio PxP David Locke Sports Roulette Final thoughts

1 HOUR 2: Future is bright for the Utah Hockey Club | NFL rule changes | Cleveland Browns owner regretting DeShaun Watson signing 31:14
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Utah Hockey Club future is bright Good, Bad & Ugly Whole World News

1 Bill Armstrong: This team will continue to fight until the final game of the NHL regular season 13:32
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Utah Hockey Club GM Bill Armstrong

1 HOUR 1: April Fools email gone wrong | Utah Jazz lose 60 games for first time in franchise history | Utah Hockey Club GM Bill Armstrong 53:45
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April Fools email | Utah Jazz set franchise record with 60 losses NBA draft | Cooper Flagg Utah Hockey Club GM Bill Armstrong

1 FULL SHOW: March Madness recap | All 1 seeds advance to the Final Four | Cooper Flagg watch for Utah Jazz fans | BYU wraps up spring football | Transfer portal hits Runnin' Utes hard + MORE 1:52:57
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Hour 1 Starting Lineup NCAA tournament What You May Have Missed Hour 2 CBS Sports college basketball writer Cameron Salerno Good, Bad & Ugly Whole World News Hour 3 BYU wrapping up spring football Sports Roulette

1 HOUR 3: BYU wrapped up spring football | Jay Hill | Transfer portal has been cruel to Utes basketball team 29:11
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BYU wrapping up spring football Sports Roulette

1 HOUR 2: Final Four is all set | Cooper Flagg is legit | Lee Cummard named head coach | How about a fastball in the earhole 44:28
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CBS Sports college basketball writer Cameron Salerno Good, Bad & Ugly Whole World News
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