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Culture Shift and IT in Healthcare with Ed Marx
Manage episode 373095911 series 3467444
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Guest: Ed Marx, The youngest child in a family of Holocaust survivors, hemoved to the United States when he was 10. With humble beginnings, his career began at age 16. He took successive positions over the years as a medical clinic janitor, strategic planner for a hospital, combat medic, and anesthesia tech. It wasn't until he accepted a job as a technology manager for a small healthcare system that he discovered his calling for healthcare. He quickly found the existence of a convergence of three important things. Clinical environments, business operations, and digital infrastructure - a marriage of perfect harmony that saves the lives of millions of people.
- Introduction and Reconnection
- Rick and Ed reminisce about working together in New York City.
- Rick introduces the main topic: Ed's humble journey from janitor to healthcare professional.
- Ed's Early Years
- Started as a janitor at a healthcare facility.
- Chose the job for its flexibility with his lifestyle.
- Inspired by his experience, he chose to serve in healthcare.
- Path Towards Healthcare
- Joined the Army Reserve for an educational stipend and became a Combat Medic.
- Strong desire to help and serve in healthcare.
- Transition into Technology in Healthcare
- Helped a healthcare facility increase technology adoption from 5% to 95%.
- Birth of his daughter: used remote technology to save her life.
- A revelation about the intersection of technology, clinical strategy, and life-saving.
- Challenges and Evolution in Healthcare
- Struggles with silos in healthcare organizations.
- Emphasizes the need for collaboration and removing barriers.
- Slogan: "Stop building bricks of walls; Let's build bricks of bridges."
- The Convergence of Elements
- Talks about the alignment of stakeholders, technology, and clinical environment.
- Believes that information technology has evolved into innovation in healthcare.
- Culture Shift and IT in Healthcare
- Implemented annual service days for IT employees in healthcare settings.
- Stresses the importance of translating head knowledge to heart knowledge.
- Real-life examples of employees connecting with patient care.
- Final Thoughts
- Reflects on lessons learned.
- Emphasizes the ongoing need for innovation, empathy, and collaboration in healthcare.
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