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155. How to Be a Better Coach: Improve Your Client Retention Rate & Client Experience
Manage episode 386230713 series 3348564
Content provided by Rebecca Haydon, Mindset Coach & Business Mentor, Rebecca Haydon, Mindset Coach, and Business Mentor. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Rebecca Haydon, Mindset Coach & Business Mentor, Rebecca Haydon, Mindset Coach, and Business Mentor or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Do you want to know what the secret is to skyrocketing your client retention rate? It's creating an unforgettable client experience! In today's podcast episode, I will give you my top tips and strategies for becoming a better coach and service/product provider for your clients. I don't want to brag, but my client retention rate is pretty high, so you can trust me. I'm talking from experience here.
I cover it all, from delving into the nitty-gritty of your clients' learning styles to enhancing your understanding of mindset. I explain how the client retention rate is linked to the client experience and share what the client experience looks like in Rebecca Haydon HQ. I chat about why building rock-solid relationships with your clients and delivering on your promises is crucial, especially if your clients have had a bad experience with investing in their business before.
Plus, I drop some hints about a potential future course that could equip you with even more skills to be a better coach! So, what are you waiting for? Let's skyrocket your client retention rate and create an unforgettable client experience!
Topics covered on Improve Your Client Retention Rate & Client Experience:
- What does it mean to create a positive client experience, and why is it so important?
- How can you ensure that you're delivering on the promises you make to your clients?
- How does client experience affect your client retention rate?
- Why is understanding your client's learning style crucial for their success and yours?
- How can you adapt your service delivery to cater to different learning styles?
- How can improving your understanding of mindset help you improve client experience and increase client retention rate?
- What role does building strong relationships play in client experience?
- Why is it essential to build strong relationships with your clients if you want to increase your client retention rate?
Find the full show notes on the website at https://www.rebeccahaydon.com/podcast/how-to-be-a-better-coach-improve-your-client-retention-rate-client-experience
Find out your learning style : https://www.transformdestiny.com/nlp-guide/nlp-representational-systems-preference-test.asp
Connect with Bec:
- Apply to work with me
- The Higher Self Society Membership
- Let’s connect on Instagram baby! @_rebeccahaydon_
- Follow me on Facebook: Rebecca Haydon – Mindset Coach & Hypnotist
- Catch me on YouTube: Rebecca Haydon
Mentioned in this episode:
BTS Free Masterclass, Behind My Multi 6 Figure Subconscious & Beyond
Inside this free masterclass, I am going to be pulling back the curtains on exactly what I’ve done subconsciously and strategically to build, grow, and run a multi-6-figure business & how you can too, YES, IT’S POSSIBLE HONEY PIE! Find out more at www.rebeccahaydon.com/behindthescenesmasterclass
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