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A Culture of Care Results In More Customers - An Interview with Shannon Carlson
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Who would have thought that having a great culture would result in more customers? Today we welcome Shannon Carlson onto the show. She is the CEO and Founder of Curator24 where she and her team are global experts in branding and marketing. Her secret weapon is also having a great place to work. She’s in a highly competitive space, but because their culture of caring extends to their customers, they are unmatched by their competitors. When you care for your employees, they care for your customers and that relationship results in long-term clients!
In this episode Shannon shares leadership lessons that have resulted in a 95% culture score from partners:
- why her company is built on kindness as the primary value
- the values she looks for when hiring new team members so they fit in the culture
- why she prioritizes culture fit and personality over skill set
- her refreshing approach to managing challenges at work that results in happier people
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About Turning The Corner HR
The world of work is more complicated than ever, and traditional HR has struggled to keep pace. When it comes to creating and sustaining healthy, thriving cultures, small businesses suffer the most.
Turning the Corner is the remedy. Today’s high-tech, low-touch, cookie-cutter approaches simply don’t work for small businesses. Experience, judgment, and relationships have been replaced by technology in the name of efficiency with disastrous results. At Turning the Corner, we understand your challenges are as unique as the company itself. We design personalized HR approaches that work for you.
Only after listening, learning, and diagnosing the underlying root causes do we provide recommendations and solutions to help you alleviate your chronic (systemic) HR pain so you can finally move forward.
Contact us today: info@turningthecornerHR.com or 720-446-8876.
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