Humanising IT
Mark all (un)played …
Series home•Feed
Manage series 2709372
Content provided by Katrina Macdermid. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Katrina Macdermid or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Join Katrina Macdermid and Wesley Eugene as they challenge, debate, and bring some humour to IT service management. Discussing chapters of Katrina’s best-selling book – the Humanising IT™ Podcast features global thought leaders and explores the integration of ITSM and human-centered design, aiming to create IT services and solutions that are designed with users in mind—not just processes. Whether you’re an IT professional looking to enhance your career, a designer aiming to understand IT service management, or just curious about the future of IT, the Humanising IT™ Podcast offers valuable insights and inspiration. We aim to transform both the perspective of IT departments and the people within them. Tune in to the Humanising IT™ Podcast and discover how we can make ITSM human-centred.
…
continue reading
One episode