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😠 Complaints and Customer Service (Part 3) + Transcript
Manage episode 427226623 series 2608777
How do companies train their staff to deal with complaints? What do people usually complain about? How do most people complain, in writing or by other methods? Who are more likely to make complaints, older people or younger people? When are people more likely to make complaints? How do people usually react if they receive poor service at a restaurant? How do people often respond to poor customer service?
Tune in and have a great day!
-
Book a class with Rory here: https://successwithielts.com/rory
Transcript: https://telegra.ph/Part-3-Complaints-and-Customer-Service-07-07
Find an IELTS Speaking Partner: https://links.successwithielts.com/ieltspartner
Our social media: https://linktr.ee/successwithielts
© 2024 Podcourses
Learn more about your ad choices. Visit megaphone.fm/adchoices
320 episodes
Manage episode 427226623 series 2608777
How do companies train their staff to deal with complaints? What do people usually complain about? How do most people complain, in writing or by other methods? Who are more likely to make complaints, older people or younger people? When are people more likely to make complaints? How do people usually react if they receive poor service at a restaurant? How do people often respond to poor customer service?
Tune in and have a great day!
-
Book a class with Rory here: https://successwithielts.com/rory
Transcript: https://telegra.ph/Part-3-Complaints-and-Customer-Service-07-07
Find an IELTS Speaking Partner: https://links.successwithielts.com/ieltspartner
Our social media: https://linktr.ee/successwithielts
© 2024 Podcourses
Learn more about your ad choices. Visit megaphone.fm/adchoices
320 episodes
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