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Content provided by Drew Richmond & Brandt Christopherson, Drew Richmond, and Brandt Christopherson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Drew Richmond & Brandt Christopherson, Drew Richmond, and Brandt Christopherson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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Customer Service

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Manage episode 408144771 series 3557165
Content provided by Drew Richmond & Brandt Christopherson, Drew Richmond, and Brandt Christopherson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Drew Richmond & Brandt Christopherson, Drew Richmond, and Brandt Christopherson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

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In this podcast we discuss why customers often feel unheard and unsatisfied with customer service. We explore different perspectives and frustrations, including limitations on what customer service representatives can offer and also the importance of listening and being prepared in customer service interactions. Our guest, Angie Wilson, shares her expertise in customer service and highlights tactics to help you get the most out of your customer service experience.

  continue reading

13 episodes

Artwork

Customer Service

I'm Listening

published

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Manage episode 408144771 series 3557165
Content provided by Drew Richmond & Brandt Christopherson, Drew Richmond, and Brandt Christopherson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Drew Richmond & Brandt Christopherson, Drew Richmond, and Brandt Christopherson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Send us a Text Message.

In this podcast we discuss why customers often feel unheard and unsatisfied with customer service. We explore different perspectives and frustrations, including limitations on what customer service representatives can offer and also the importance of listening and being prepared in customer service interactions. Our guest, Angie Wilson, shares her expertise in customer service and highlights tactics to help you get the most out of your customer service experience.

  continue reading

13 episodes

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