This is the audio podcast version of Troy Hunt's weekly update video published here: https://www.troyhunt.com/tag/weekly-update/
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Similar to Intercom on Product: Building Software in an AI-first World
Show notes are at https://stevelitchfield.com/sshow/chat.html
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The American healthcare system is one of the most innovative in the world. But it’s also riddled with complex challenges, such as access to affordable medications, inefficiency and administrative burdens, and communication barriers between providers. There’s clearly a better way—and at Surescripts, we have a unique sightline into what that may be. In this series, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with today’s most inspiring and innovative leaders in healt ...
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Off Script EP2 Teaser: Into the future with AI-first Customer Service
Manage episode 417515155 series 2505011
Content provided by content@intercom.io. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by content@intercom.io or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In episode 2 of Off Script, our Chief Product Officer Paul Adams talks about how AI has raised the bar for what great customer service looks like and what it takes to rise to the occasion. He explains our vision for AI-first Customer Service, and how we’re making that vision a reality.
Watch the full episode now YouTube: https://youtu.be/X3iNjM89fRA?si=fDtP8tl-FY4PHxxm
Listen on The Ticket on Spotify: https://open.spotify.com/episode/2V1DOmQDIN47dp0q0JOUei
Listen on The Ticket on Apple Podcasts: https://podcasts.apple.com/us/podcast/off-script-into-the-future-with-ai-first-customer-service/id996103731?i=1000655072876
Follow the people:
https://www.linkedin.com/in/eoghanmccabe/
https://www.linkedin.com/in/pauladams/
Say hi 👋
Twitter: https://twitter.com/intercom
LinkedIn: https://www.linkedin.com/company/intercom/
Follow our podcast:
🍏 Apple Podcasts https://podcasts.apple.com/us/podcast/intercom-on-product/id1462264923
🎧 Spotify https://open.spotify.com/show/6d9s4PBzvdESARqUadlCpo
🎥 https://www.youtube.com/playlist?list=PLlCIldMZCaFrcO10XuO7JtPpsZ7EyK0fg
💻 RSS Feed https://rss.art19.com/intercom-on-product
Sign up for Intercom on Product: a monthly newsletter sharing our latest thinking on building and designing great products, and how that's changing in the age of AI. https://inter.com/productnewsletter
#customersupport #customerservice #intercom
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
30 episodes
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Manage episode 417515155 series 2505011
Content provided by content@intercom.io. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by content@intercom.io or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In episode 2 of Off Script, our Chief Product Officer Paul Adams talks about how AI has raised the bar for what great customer service looks like and what it takes to rise to the occasion. He explains our vision for AI-first Customer Service, and how we’re making that vision a reality.
Watch the full episode now YouTube: https://youtu.be/X3iNjM89fRA?si=fDtP8tl-FY4PHxxm
Listen on The Ticket on Spotify: https://open.spotify.com/episode/2V1DOmQDIN47dp0q0JOUei
Listen on The Ticket on Apple Podcasts: https://podcasts.apple.com/us/podcast/off-script-into-the-future-with-ai-first-customer-service/id996103731?i=1000655072876
Follow the people:
https://www.linkedin.com/in/eoghanmccabe/
https://www.linkedin.com/in/pauladams/
Say hi 👋
Twitter: https://twitter.com/intercom
LinkedIn: https://www.linkedin.com/company/intercom/
Follow our podcast:
🍏 Apple Podcasts https://podcasts.apple.com/us/podcast/intercom-on-product/id1462264923
🎧 Spotify https://open.spotify.com/show/6d9s4PBzvdESARqUadlCpo
🎥 https://www.youtube.com/playlist?list=PLlCIldMZCaFrcO10XuO7JtPpsZ7EyK0fg
💻 RSS Feed https://rss.art19.com/intercom-on-product
Sign up for Intercom on Product: a monthly newsletter sharing our latest thinking on building and designing great products, and how that's changing in the age of AI. https://inter.com/productnewsletter
#customersupport #customerservice #intercom
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
30 episodes
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Similar to Intercom on Product: Building Software in an AI-first World
This is the audio podcast version of Troy Hunt's weekly update video published here: https://www.troyhunt.com/tag/weekly-update/
…
continue reading
Show notes are at https://stevelitchfield.com/sshow/chat.html
…
continue reading
The American healthcare system is one of the most innovative in the world. But it’s also riddled with complex challenges, such as access to affordable medications, inefficiency and administrative burdens, and communication barriers between providers. There’s clearly a better way—and at Surescripts, we have a unique sightline into what that may be. In this series, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with today’s most inspiring and innovative leaders in healt ...
…
continue reading
A podcast featuring panelists of engineers from Netflix, Twitch, & Atlassian talking over drinks about all things software engineering.
…
continue reading
Big tech is transforming every aspect of our world. But how? And at what cost? This season of Land of the Giants – The Twitter Fantasy – will tell the story of Twitter (X) at a crucial moment for the platform, exactly one year after Elon Musk took over. Hosted by Vox senior correspondent Peter Kafka, the four-episode season will survey the company's outsize influence on politics and culture. How did Twitter become the Internet’s town square, for better and for worse? And where is it heading, ...
…
continue reading
Join our weekly discussion about how to build top end Angular applications and become an Angular expert. Become a supporter of this podcast: https://www.spreaker.com/podcast/adventures-in-angular--6102018/support.
…
continue reading
A podcast about web design and development.
…
continue reading
Agile for Humans™ is a weekly podcast dedicated to the individuals and interactions that make agile work. The goal is to help create safe and collaborative working environments where people are empowered to do their best work.
…
continue reading
Get ready for a weekly dose of all things Enterprise Software and Cloud Computing! Join us as we dive into topics including Kubernetes, DevOps, Serverless, Security and Coding. Plus, we’ll keep you entertained with plenty of off-topic banter and nonsense. Don’t worry if you miss the latest industry conference - we’ve got you covered with recaps of all the latest news from AWS, Microsoft Azure, Google Cloud Platform (GCP) and the Cloud Native Computing Foundation (CNCF).
…
continue reading
A weekly talk show taking a pragmatic look at the art and business of Software Development and the world of technology.
…
continue reading
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