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The AI revolution and the future of customer service

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Manage episode 364332238 series 2505011
Content provided by content@intercom.io. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by content@intercom.io or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

On this episode of Intercom on Product, Des Traynor, Co-founder and Chief Strategy Officer sat down with Paul Adams, our Chief Product Officer, to talk about the transformative impact of AI, evolving landscape of customer service, and how humans and AI will work together in the future.

Watch this episode on YouTube: https://www.youtube.com/watch?v=i0iTFjenUbQ

Transcript: https://www.intercom.com/blog/videos/intercom-on-product-ep20/

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

  continue reading

32 episodes

Artwork
iconShare
 
Manage episode 364332238 series 2505011
Content provided by content@intercom.io. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by content@intercom.io or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

On this episode of Intercom on Product, Des Traynor, Co-founder and Chief Strategy Officer sat down with Paul Adams, our Chief Product Officer, to talk about the transformative impact of AI, evolving landscape of customer service, and how humans and AI will work together in the future.

Watch this episode on YouTube: https://www.youtube.com/watch?v=i0iTFjenUbQ

Transcript: https://www.intercom.com/blog/videos/intercom-on-product-ep20/

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

  continue reading

32 episodes

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