At Investment Quorum we have always taken it seriously that we must be benchmarked by others. It is all right for us to say we think we know what we are doing but we think it is right that others come in and look at our processes look at what we do and look at what we do for clients and give us an opinion on that. Some of that is done very formally, for instance we were the first UK wealth manager to achieve the highest 3 star or ‘Exceptional’ Investor in Customer status and that is all around what our customers think about us and what our clients say. We also have won several awards within our industry, I have been assessed as one of the UK’s top wealth mangers, Investment Quorum is recognised as one of top 25 wealth management companies in the UK. We have picked up awards for financial planning, we have picked up awards for investment management, for client care and for client communications. That is not to show off. What it is to say is that we invite people and organisations in to benchmark our processes to see that we are appropriately delivering what our clients need from us.…
Our Typical Client
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It’s hard to describe a typical client of Investment Quorum but I think they have one thing in common they have chosen to get very involved in their own financial affairs but they are looking for help, they are looking for support. They are usually very involved themselves, they take an interest and they are not ‘fire and forget’. They are from across the spectrum, we have diverse clients, we are City based so we have clients from the City but we also have clients from as far away as Scotland and the West Country, we even have clients in Europe. But the one thing I think they are looking for in a wealth manager is that very close co-operation. They understand that there are larger organisations out there, perhaps with more resources but they have taken the choice to work with a firm which really puts there interests at the heart of what it does.
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