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Shep Hyken, Bestselling author and CX expert // Invisible Machines S2E14

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Manage episode 378213184 series 167672
Content provided by Invisible Machines. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Invisible Machines or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Robb and Josh welcome Shep Hyken for a conversation about the evolution of customer experience and the role AI will take in moving it forward. As a sought-after keynote speaker and the bestselling author of numerous books, including "Be Amazing or Go Home," Shep has a deep understanding of what companies are up against when it comes to creating truly dynamic experiences. This lively discussion explores those constraints as well as the massive possibilities new technologies have unlocked.
  continue reading

69 episodes

Artwork
iconShare
 
Manage episode 378213184 series 167672
Content provided by Invisible Machines. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Invisible Machines or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Robb and Josh welcome Shep Hyken for a conversation about the evolution of customer experience and the role AI will take in moving it forward. As a sought-after keynote speaker and the bestselling author of numerous books, including "Be Amazing or Go Home," Shep has a deep understanding of what companies are up against when it comes to creating truly dynamic experiences. This lively discussion explores those constraints as well as the massive possibilities new technologies have unlocked.
  continue reading

69 episodes

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