It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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continue reading
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How online reviews got gamed
Manage episode 416821133 series 3572841
Content provided by The Globe and Mail and The Globe. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Globe and Mail and The Globe or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Welcome to Lately. Every week, we take a deep dive into the big, defining trends in business and tech that are reshaping our every day.
In our very first episode, we tackle the fake review economy: how online reviews got corrupted and if we can ever trust them again. Our guest is Joseph Reagle, an associate professor at Northeastern University and the author of several books, including Reading the Comments. He recently posted a positive review of a dog raincoat on Temu.
Also, Vass and Katrina talk about what it’s like to find your own name on a review for a rug you never bought!
Lately is a Globe and Mail podcast.
Our executive producer is Katrina Onstad.
The show is hosted by Vass Bednar and produced by Andrea Varsany.
Our sound designer is Cameron McIver.
Subscribe to the Lately newsletter, where we unpack more of the latest in business and technology.
Find a copy of this episode's transcript here.
We’d love to hear from you. Send your comments, questions, or ideas to lately@globeandmail.com.
17 episodes
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Manage episode 416821133 series 3572841
Content provided by The Globe and Mail and The Globe. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Globe and Mail and The Globe or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Welcome to Lately. Every week, we take a deep dive into the big, defining trends in business and tech that are reshaping our every day.
In our very first episode, we tackle the fake review economy: how online reviews got corrupted and if we can ever trust them again. Our guest is Joseph Reagle, an associate professor at Northeastern University and the author of several books, including Reading the Comments. He recently posted a positive review of a dog raincoat on Temu.
Also, Vass and Katrina talk about what it’s like to find your own name on a review for a rug you never bought!
Lately is a Globe and Mail podcast.
Our executive producer is Katrina Onstad.
The show is hosted by Vass Bednar and produced by Andrea Varsany.
Our sound designer is Cameron McIver.
Subscribe to the Lately newsletter, where we unpack more of the latest in business and technology.
Find a copy of this episode's transcript here.
We’d love to hear from you. Send your comments, questions, or ideas to lately@globeandmail.com.
17 episodes
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Similar to Lately
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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