16. How Technology Enhances Engagement and Community for All Events with Michael Helmbrecht, VP of Product Management, RingCentral

Learning to Change

At Modern Learners, we help people and organizations host meaningful events. We focus on designing high-quality learning events and leverage a variety of design techniques and tools to do that. In this new series, we’re digging into some of those design techniques and tools by speaking with a variety of industry experts. Each of our guests will bring their expertise and point of view on various facets of event planning and execution, from budgeting nuances, to creative activations, to evolving attendee expectations. Today, I’m speaking with Michael Helmbrecht of RingCentral about how technology can empower attendees and transform the dynamics of virtual, hybrid, and on-site events. We'll explore the crucial concept of attendee agency, delving into how it shapes the events, and the event experience and the pivotal role technology and AI play in facilitating this. Michael Helmbrecht is the VP of Product Management for Video at RingCentral, which he joined in April 2022. He has extensive product and operating experience. Before RingCentral, Michael was Chief Product Officer at AmplifAI, an AI performance enablement platform for contact center employees. Prior to that, he spent 12 years at Lifesize and Logitech working in the video conferencing and contact center markets in Chief Operating Officer and Chief Product Officer roles. Michael also spent 9-years at Dell in product and marketing leadership positions. LISTEN TO THE FULL EPISODE TO HEAR how: RingCentral Events approaches the challenges of hybrid or fully virtual events and allows organizers to build engaging experiences Balance opportunities for attendees to engage with each other with the ability to be an observer RingCentral Events is integrating AI tools to make it easier for organizers to produce high-value events Virtual events are changing the monetization and expo models of traditional conferences and trade shows LEARN MORE ABOUT RINGCENTRAL Website LEARN MORE ABOUT MELISSA EMLER AND MODERN LEARNERS: Modern Learners Modern Learners Community