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37: Kundeservice, med Tor Wallin Andreassen
Manage episode 314698795 series 2620776
Content provided by Lederskap – NHHs podkast om ledelse and NHH Norges Handelshøyskole. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Lederskap – NHHs podkast om ledelse and NHH Norges Handelshøyskole or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
I denne episoden av Ledertaffel snakker vi om hvorfor det er så mye dårlig kundeservice. Therese Sverdrup og Marius Jones har med seg Tor Wallin Andreassen, Professor på NHH og direktør for DIG.DIG: https://www.nhh.no/en/research-centres/digital-innovation-for-growth/
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72 episodes
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Manage episode 314698795 series 2620776
Content provided by Lederskap – NHHs podkast om ledelse and NHH Norges Handelshøyskole. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Lederskap – NHHs podkast om ledelse and NHH Norges Handelshøyskole or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
I denne episoden av Ledertaffel snakker vi om hvorfor det er så mye dårlig kundeservice. Therese Sverdrup og Marius Jones har med seg Tor Wallin Andreassen, Professor på NHH og direktør for DIG.DIG: https://www.nhh.no/en/research-centres/digital-innovation-for-growth/
…
continue reading
Hosted on Acast. See acast.com/privacy for more information.
72 episodes
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