Let's talk UX #3 with Joe Natoli from Give Good UX

Let's Talk UX

In this episode, veteran UX consultant Joe Natoli talks about helping teams overcome day-to-day challenges. He also explains how there’s no such thing as failure — you either win, or you learn. In this episode, veteran UX consultant Joe Natoli talks about helping teams overcome day-to-day challenges. He also explains how there’s no such thing as failure — you either win, or you learn.

Topics

00:00 Joe Natoli’s background

01:39 UX across cultures

03:41 Clean theory versus messy reality

07:30 Dealing with backlogs

10:46 UX and Agile

13:58 Questioning processes

16:32 Speaking up about problems

21:22 Everything starts with why

23:37 Avoiding jargon

25:37 Over-reliance on tools, software, etc.

29:04 Working smarter in 15 minutes

31:58 Learning from failure

36:10 Imposter syndrome

40:44 Feel the fear and practice resilience

45:34 Recommended resources

48:03 Q&A session

1:10:12 Joe Natoli at UX Live in London

Resources

• Joe’s website: Give Good UX
  
• Joe’s book: Think First: My No-Nonsense Approach to Creating Successful Products, Memorable User Experiences + Very Happy Customers
  
• Joe’s Udemy courses
  
• Joe’s favorite reads:
  
  • Anything by Don Norman
    
  • The Inmates Are Running the Asylum
    
  • About Face
    
  • Just Enough Research