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Loyalty Out Loud | Episode 4 | Don Smith and Strategy

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Manage episode 376271397 series 2381626
Content provided by Presented by Capillary. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Presented by Capillary or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In our last episode, Joe spoke with Bill Swift about the Brierley acquisition and how it has set up Capillary to become the best loyalty solutions provider globally. This month, Joe sits down with Don Smith, Capillary’s Global Consulting Officer & CMO (US/Europe), as he elaborates on the benefits of this best-in-class combination of the two companies.
Tune in as Don discusses the importance of emotional loyalty and how the Brierley Loyalty Quotient (BLQ) is the industry-leading, patented solution that truly measures emotional loyalty and provides actionable strategies to enhance emotional involvement and profitability. As always, Don shares his expertise on everything loyalty while also providing listeners with some laughs!

  continue reading

15 episodes

Artwork
iconShare
 
Manage episode 376271397 series 2381626
Content provided by Presented by Capillary. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Presented by Capillary or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In our last episode, Joe spoke with Bill Swift about the Brierley acquisition and how it has set up Capillary to become the best loyalty solutions provider globally. This month, Joe sits down with Don Smith, Capillary’s Global Consulting Officer & CMO (US/Europe), as he elaborates on the benefits of this best-in-class combination of the two companies.
Tune in as Don discusses the importance of emotional loyalty and how the Brierley Loyalty Quotient (BLQ) is the industry-leading, patented solution that truly measures emotional loyalty and provides actionable strategies to enhance emotional involvement and profitability. As always, Don shares his expertise on everything loyalty while also providing listeners with some laughs!

  continue reading

15 episodes

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