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Market Leaders Podcast: "Establishing Efficiency and Innovation Standards" with Kelly Harbour
Manage episode 283408230 series 1913300
Content provided by PipelinePlus. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by PipelinePlus or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Join David Ackert as he interviews Kelly Harbour, Director of Client Relations and Innovation at Goulston & Storrs, in this episode of the Market Leaders Podcast. Tune in to hear them discuss: • How she overhauled the data and tracking systems at Goulston to institute the SALI system, and how that translated to speed and flexibility in addressing new matters • How establishing clear standards improves matter management for both lawyers and clients • The ongoing developments of the SALI system, and how it’s shaping industry conventions
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Manage episode 283408230 series 1913300
Content provided by PipelinePlus. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by PipelinePlus or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Join David Ackert as he interviews Kelly Harbour, Director of Client Relations and Innovation at Goulston & Storrs, in this episode of the Market Leaders Podcast. Tune in to hear them discuss: • How she overhauled the data and tracking systems at Goulston to institute the SALI system, and how that translated to speed and flexibility in addressing new matters • How establishing clear standards improves matter management for both lawyers and clients • The ongoing developments of the SALI system, and how it’s shaping industry conventions
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Similar to Market Leaders Podcast
The daily drama of money and work from the BBC.
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continue reading
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continue reading
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continue reading
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…
continue reading
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