#MM011 | Anne Krieger | How To Earn Your Customers’ Loyalty With Effective Onboarding? Marketing Marathon podcast

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#MM011 | Anne Krieger | How to earn your customers’ loyalty with effective onboarding?

6y ago 43:13

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Anne Krieger is a Customer Success Lead at Filestage. She has previously worked for Unamo and Loom. Specializing in customer retention and upselling, Anne believes the best tool in Customer Success are customers themselves.
Key points you will learn:
- How good onboarding increases LTV of each client.
- How to create products that people want to buy.
- The framework for getting feedback and improving a product.
- How to incorporate Jobs-To-Be-Done framework into onboarding.
- The role of videos in successful onboarding.
- How to attract more clients with the highest LTV.
Download free materials for this episode here:

8 episodes

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