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Understanding Customer Churn: Why Do Customers Switch to Competing Service Providers?
Manage episode 388951907 series 3385090
Content provided by burlingtonpress. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by burlingtonpress or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
For businesses of all sizes, customer retention stands as a crucial barometer of success. However, an often overlooked counterpart is ‘customer churn’ – the rate at which customers leave a service provider for another. By examining the reasons behind this behavior, businesses can gain valuable insights to fortify their customer retention strategies.
152 episodes
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Manage episode 388951907 series 3385090
Content provided by burlingtonpress. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by burlingtonpress or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
For businesses of all sizes, customer retention stands as a crucial barometer of success. However, an often overlooked counterpart is ‘customer churn’ – the rate at which customers leave a service provider for another. By examining the reasons behind this behavior, businesses can gain valuable insights to fortify their customer retention strategies.
152 episodes
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Similar to Marketing with Burlington Press
The traditional enterprise go-to-market motion is undergoing a transformational shift. B2B buyers are more sophisticated than ever, and operational efficiency is a key focus for every organization. One key function possesses a unique opportunity to shape the future of revenue generation: enablement. On this podcast, we’re bringing you the secrets, strategies, and tactics that successful enablement leaders are using to drive meaningful impact. The Enablement Edge is the go-to resource for sal ...
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