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It’s cool to be kind: The value of empathy at work

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Content provided by McKinsey People & Organizational Performance, McKinsey People, and Organizational Performance. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by McKinsey People & Organizational Performance, McKinsey People, and Organizational Performance or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Empathy: we all aspire to it, but does it really make a performance difference in the workplace? Definitely, according to Jamil Zaki, a research psychologist at Stanford University and author of The War for Kindness: Building Empathy in a Fractured World (Crown, June 2019). In this episode of McKinsey Talks Talent, Jamil joins McKinsey talent leaders Bryan Hancock and Brooke Weddle, with global editorial director Lucia Rahilly, to make the case for investing in empathic behavior—for reasons including higher productivity, a stronger workplace culture, and better organizational health—as well as to discuss how to go about cultivating kindness at work.

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26 episodes

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Manage episode 403544000 series 2712834
Content provided by McKinsey People & Organizational Performance, McKinsey People, and Organizational Performance. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by McKinsey People & Organizational Performance, McKinsey People, and Organizational Performance or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Empathy: we all aspire to it, but does it really make a performance difference in the workplace? Definitely, according to Jamil Zaki, a research psychologist at Stanford University and author of The War for Kindness: Building Empathy in a Fractured World (Crown, June 2019). In this episode of McKinsey Talks Talent, Jamil joins McKinsey talent leaders Bryan Hancock and Brooke Weddle, with global editorial director Lucia Rahilly, to make the case for investing in empathic behavior—for reasons including higher productivity, a stronger workplace culture, and better organizational health—as well as to discuss how to go about cultivating kindness at work.

See www.mckinsey.com/privacy-policy for privacy information

  continue reading

26 episodes

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