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79. Agent Training & Coaching Tips across a 30 year Career w/Ronna Caras, Training Manager - The Center for Guaradianship Excellence
Manage episode 367793919 series 3490007
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Welcome my colleague @Ronna Caras to the My Curious Colleague đ #CPGCX PodcastâŚ! In S4 E79, I talk with Ronna, former owner of Caras Training for over 30 years...! Sheâs got a new gig in the non-profit space and currently is Training Manager at @The Center for Guardianship Excellence. Links here:
Apple Podcast: https://podcasts.apple.com/us/podcast/my-curious-colleague/id1565590157
Spotify: https://open.spotify.com/show/2NmNkE7c2qqPpnHI7mTais
Ronna reflects on her long tenured career as a Professional Trainer and we all benefit from her POVâs and practical advice.
Ronna shares her thoughts on --- to name a few:
What sheâs been surprised about recently in the field of training. HINT: She compares Big Co training expectations vs little co.
Tips to ensure successful training as a Client even if youâre new to the Agency/Trainer & a bit unsure about the outcome.
The question on everybodyâs mind â Virtual, Hybrid or Combo trainingâŚ?
Various Learning Styles. HINT: I share mine and realize I may have more than one!
Ronnaâs non-profit organization shout-out goes to Firehouse Center for the Arts in Newburyport, MA. www.firehouse.org Their mission is to enrich and entertain all segments of the Greater Newburyport region by providing high quality visual and performing arts experiences.
Do take a listen to Ronnaâs episode now...! Links above.
Our sponsor â â Holdcomâ â is offering all My Curious Colleague listeners a free professional greeting for their contact center or business. â â â
â Click here to get yoursâ â . website â https://www.holdcom.com/callcenter/â .
And the free greeting page. â https://www.holdcom.com/free-custom-greeting/â #MyCuriousColleague#CPGCX #custserv #CPGindustry #consumerrelations #BusinessPodcast #startups
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