Ep 182: Love Bank: Let's Talk Deposits

No BS Agency Podcast

Who doesn't want their client to love them and all the work that they do?

This month we are talking about client love.

Last week I explained the concept of the love bank and how it applies to how we build relationships with our clients so that they absolutely love and trust us. Because love and trust go hand in hand.

In this episode, I talk about what it looks like to make deposits and give you some ideas of the easiest ways to make deposits into your client's love bank so that they are overflowing with trust and your clients love working with you.

Tune into this episode to hear:

• How setting, communicating, and meeting specific expectations builds up your love bank
• The right time to deliver anything
• How to build trust during and after any client calls
• Two ways to build authentic connection with your clients
• Why it’s important to create opportunities to build trust as early as possible

Resources:

• E. 112: Dan Gingiss on What Makes a Memorable Customer Experience (Which Does Not Mean Expensive)
• No BS Agencies Mastery
• The Price to Freedom Calculator™
• No BS Launchpad
• No BS Agency Owners Free Facebook Group
• Start reading the first chapter of my book
• Piasilva.com