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Aligning Customer Needs with Business Value with Chris Hood
Manage episode 433071324 series 2922581
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Summary
Host Brett Ingram engages in a deep conversation with Chris Hood, CEO of Muddy Robot Games and CMO for Poly API. Chris shares his journey from working at a movie theater to becoming a key figure in digital strategy and gaming. He discusses the significance of customer empathy in business, the evolving landscape of AI and machine learning, and the future of storytelling in video games. This episode provides invaluable insights for entrepreneurs on prioritizing customer needs and effectively leveraging AI for business success.
Visit https://chrishood.com to get his book, "Customer Transformation" and connect with Chris, subscribe to his podcast, blog, social media, and stay informed about digital trends.
Chapters
00:08 Guest Introduction: Chris Hood
01:05 Chris Hood's Career Journey
03:35 Bridging Technology and Business
05:35 Experience with Google and Fox Broadcasting
07:15 The Evolution of Storytelling in Technology
10:37 The World of Video Games
22:39 The Future of AI in Business
27:40 Customer Empathy and Authenticity
38:39 Chris Hood's Offerings and Final Tips
44:39 Conclusion and Farewell
Visit https://chrishood.com to get his book, "Customer Transformation" and connect with Chris, subscribe to his podcast, blog, social media, and stay informed about digital trends.
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