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Establishing Trust within Teams with J.D. Duigou and Andy Cochrane
Manage episode 320040453 series 2895817
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What’s the essential ingredient for building a strong, cohesive team?
Andy Cochrane, Chief Hospital Officer at North Memorial Health, and J.D. Duigou, Chief Information Officer at Medxcel, joined Outside the Patient’s Door to discuss the importance of trust in an organization.
In this episode, J.D. and Andy share their tactics for crafting successful trust-building strategies, how to manage trust when it’s broken, and what happens to an organization when you don’t address the issue. The risk of not doing so? Your team is more guarded, less apt to share ideas, and filled with uncertainty. Fortunately, they also identify red flags for lack of trust so you can gauge how well your team is performing.
On this episode, you’ll hear:
- [03:20] Why cultivating trust is important
- [05:37] The risk of not establishing trust
- [07:39] How to build trust
- [11:19] Overcoming differences
- [15:53] Reestablishing trust
- [18:22] Importance of communication
- [21:17] Building trust during the pandemic
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