Best Medxcel Podcasts (2024)

1
Top Takeaways from Season 4: Incorporating Positivity and Improving Performance 10:45

8M ago10:45

10:45

In this season of Outside the Patient’s Door, our guests shared how they’re tackling the ever-changing healthcare demands. The season was full of great ideas, stories, and advice, so before we close this chapter, we want to reflect on our guests' wisdom. We’ll revisit three key themes that emerged throughout the season: serving the community, incor…

1
Music, Medicine, and Multicultural Care with Dr. Cleveland Francis 15:34

8M ago15:34

15:34

From cardiologist to professional musician to DEI advocate, Dr. Cleveland Francis’ experience runs the gamut. Throughout his career, he’s experienced the highs and lows of both the music industry and the medical field. In this episode, he shares his story of running a successful multicultural cardiology practice for over four decades – with a quick…

1
Enhancing Patient Care: Valuable Insights and Lessons from COVID-19 18:01

9M ago18:01

18:01

Good healthcare is all about caring for people holistically. It involves connecting with patients and engaging their support systems to optimize both physical and emotional outcomes. In this conversation, Neil Thornbury, CEO of T.J. Regional Health, shares the importance of relationships in all areas of healthcare – between patients and providers, …

1
Creating a Culture of Safety with Mark Boucot 26:34

9M ago26:34

26:34

Establishing a clear mission for your staff is key to providing safe patient care. When your team knows what they need to accomplish and feels empowered to do so, high quality care will naturally follow. In this conversation, Mark Boucot, President and CEO of Garrett Regional Medical Center and Potomac Valley Hospital, shares how he’s hardwired saf…

1
Promoting Resilience in Children and Adolescents with Pattie Hillis-Clark 17:12

10M ago17:12

17:12

The pandemic highlighted the importance of mental health, especially in children and adolescents. Many wrestled with anxiety and depression during lockdowns, and the struggle continued even after we returned to a sense of normalcy. In this conversation, Pattie Hillis-Clark, Executive Director at Devereux Advanced Behavioral Health, discusses how th…

1
Leading the Future of Healthcare: Insights from Influential Leaders 7:42

10M ago7:42

7:42

In this season of Outside the Patient’s Door, we’re exploring innovative solutions to challenges healthcare leaders are facing today. We’ve touched on a variety of topics so far, from the importance of psychological safety to engaging your community. We’ve been lucky to sit down with top healthcare leaders who have graciously shared their insights …

1
Finding Success Through Happiness with Jordan Voigt 22:50

11M ago22:50

22:50

The happiness of your staff matters. It impacts their quality of life, and it also affects your patients’ outcomes and the effectiveness of your organization. Jordan Voigt, President of Genesis Medical Center - Davenport, is a firm believer in the power of investing in your team’s happiness. Since taking on his current role, he’s prioritized traini…

1
Beyond Hospital Walls: Engaging Your Community with Helen Johnson 14:24

11M ago14:24

14:24

Healthcare systems can be a powerful force for good in their communities, and the impact has the potential to reach far beyond physical health. When operated intentionally, local hospitals can provide economic stimulation, resources for social and emotional wellbeing, and steady jobs. Helen Johnson, President of Sparrow Eaton Hospital, explains how…

1
Improving Patient Outcomes Through Centralized Care with Dave Rahija 23:38

12M ago23:38

23:38

If you could provide improved patient outcomes while lowering your costs and increasing staff morale, you’d do it in a heartbeat, right? Dave Rahija, President of Northshore Skokie Hospital, found that centralizing specialties in your healthcare system can be a win-win-win. It allows your care teams to develop confidence and expertise, you to incur…

1
Humanizing Healthcare with Jennifer Krippner 24:11

12M ago24:11

24:11

In high-stakes environments, it’s easy to focus on what can go wrong. Our natural instinct is to prevent harm, but dwelling on risks takes our attention away from what really matters in healthcare—relationships with our patients. Jennifer Krippner, Chief Experience Officer at the Institute for Healthcare Excellence, explains that human-centered car…

1
Elevating Patient Care Through Psychological Safety with Kyle Kellum 19:46

1y ago19:46

19:46

Creating a psychologically safe environment for your staff has a direct impact on patient safety and outcomes. When team members feel mentally and emotionally safe, they express their ideas and concerns without fear. They feel empowered to speak up to prevent critical errors at the bedside and share fresh perspectives in team meetings. In this conv…

1
Season 3 Wrap Up: Insights From our Guests 9:57

1y ago9:57

9:57

In this season of Outside the Patient’s Door, our guests shared how they’re tackling the ever-changing demands of healthcare. Each conversation was full of great ideas, stories, and advice, so before we close this chapter, we want to reflect on the wisdom they shared. We’re revisiting three key themes that emerged throughout the season: effectively…

1
Innovative Strategies for Attracting & Keeping Top Talent 18:41

1y ago18:41

18:41

Attracting staff in today’s talent market requires thinking outside the box. Throughout this season, we asked our guests how they’re getting creative to find the team members they need. In this episode, we’re sharing their answers to help you attract and retain great staff.

1
Casting a Compelling Vision for Transformation with Dr. Christopher O’Connor 13:42

1y ago13:42

13:42

Transforming a healthcare system is no small task, but it’s a worthwhile journey. Dr. Christopher O’Connor, President of Inova Heart and Vascular Institute, saw this firsthand when he began leading in a new environment. Affecting change requires alignment on mission and vision, releasing control for the greater good, and – above all – time. His pas…

1
Leading Through Disruption with Brian Lawrence 25:05

1y ago25:05

25:05

If you want to be a leader whose vision withstands waves of change, you’ll need one critical skill — adaptability. Brian Lawrence witnessed this firsthand when he became the CEO of Coffeyville Regional Medical Center in 2019, right before the world turned upside down. Joining the team with a fresh set of eyes, Brian was ready to execute a new strat…

1
The Power of Culturally Sensitive Care with Dr. Jian Zhang 48:16

1y ago48:16

48:16

Healthcare requires sensitivity and intentionality, but some hospitals go above and beyond caring for their patients. Dr. Jian Zhang is the CEO of Chinese Hospital in San Francisco, where patients are provided with culturally-informed care, including multilingual staff and food from their native culture. In our conversation, Dr. Zhang shares how he…

1
Accomplishing Operational Excellence with James Cox 33:29

1+ y ago33:29

33:29

If you treat people like a process, they feel it. There's no shortage of hospitals or businesses that have a great facilities, and the right processes in place, but if you don’t treat employees like human beings, all of that is worthless. In this episode, James Cox, CEO of Arkansas Continued Care Hospital, shares some of the ways he and his team ha…

1
Putting the "I" in Inclusion with Arlene Harms 26:56

1+ y ago26:56

26:56

Rio Grande Hospital in Del Norte, Colorado serves a population of 10,000 people in the wintertime, but in the summer, that population increases to 30,000 due to vacationing Texans. Beyond the need to make sure they’re serving patients well is the need for prioritizing inclusivity and breaking down barriers so everyone has equal access to care. Lang…

1
Reducing Hospital Readmissions with David Berger 17:52

1+ y ago17:52

17:52

No one wants to be readmitted to the hospital. Not the patients and not the nurses and doctors who take care of them. Despite those wishes, approximately one in five patients are readmitted to the hospital within 30 days of discharge. What are the steps hospitals need to take to reduce this number effectively? In this episode, David Berger, CEO of …

1
Inspiring Innovation within Teams with Dr. Nelda Perez and Scott Cormier 47:47

1+ y ago47:47

47:47

Innovation is critical for any business, but in healthcare, it really matters. The first step toward making people’s lives better starts with understanding how they behave. No matter who you are or what business you're in, understanding behavioral health is crucial, and it’s up to innovation and creative problem-solving to ensure we’re serving pati…

1
Using Strategy to Shape Your Budget with Dr. Imran Andrabi and Dan Scher 27:20

1+ y ago27:20

27:20

Your budget should be a reflection of your organization's business strategy, not the other way around. In this episode, Dr. Imran Andrabi, President and CEO at ThedaCare, and Dan Scher, Vice President of Strategic Planning and Sustainability at Medxcel, share why you must first identify the needs of your employees, patients, and community before de…

1
Patients Over Profits with Tina Hayes and Jennefer Pursifull 46:24

1+ y ago46:24

46:24

One of the biggest tensions when it comes to hospital management is balancing patient care with profitability. This issue became even more acute during the COVID crisis, but it turns out the people at Claiborne Memorial Hospital have had wild success in creating a more people-centered approach. In this episode, their CEO, Tina Hayes, and Jennefer P…

1
Inspiring Women Leaders with Helen Johnson and Sara Barker 30:00

1+ y ago30:00

30:00

When it comes to female representation in healthcare, we’re still making strides, and everyone has their part to play. Helen Johnson, President of Sparrow Eaton Hospital in Charlotte, Michigan, and Sara Barker, VP of Corporate Support Services at Medxcel, are two outstanding female leaders who understand feeling out of place in their fields and bea…

1
Teasing Season 3 1:20

1+ y ago1:20

1:20

We’re launching Season 3 of Medxcel’s Outside the Patient’s Door, where we explore innovative solutions to challenges healthcare leaders face today through interviews with leading experts. This season, we’re talking strategy, leadership, community, inclusion, and so much more. You can listen above or anywhere you get your podcasts.…

1
Wrapping Up Season 2: Wisdom from Our Guests 11:18

2y ago11:18

11:18

In the second season of Outside the Patient’s Door, we talked with some of healthcare’s top leaders and explored innovative solutions to challenges they’re facing today. We touched on many topics, from goal-setting to strategies for taking care of your team. But in each episode, our guests shared how they’re tackling the ever-changing demands of he…

1
Building a Child-Centric Children’s Hospital with Todd Suntrapak and Mike Wood 56:20

2y ago56:20

56:20

Healthcare requires a special type of intentionality that is unique from other industries. In this episode, we’re diving into a topic that arguably calls for even more attention: children’s healthcare. With us to share their perspectives is Todd Suntrapak, President and CEO of Valley Children’s Healthcare, and Mike Wood, VP of Planning, Design, and…

1
Value-Driven Leadership with Nick Marsico and Carla Shade 38:40

2y ago38:40

38:40

Most companies carefully craft their core values, only to have them remain words on a page and nothing more. But when patients are your business, living out core values is critical to success. For Nick Marsico, CEO of Magruder Hospital, and Carla Shade, Area Vice President at Medxcel, living out those values not only gives patients a better experie…

1
Caring for Yourself While Caring for Others with Tom Flanagan and Jennefer Pursifull 21:37

2y ago21:37

21:37

When your job is to care for others, you can easily forget to care for yourself. After the past couple of years, healthcare workers have experienced profound mental health challenges. They’ve worked harder and witnessed more suffering than ever before. Tom Flanagan, CEO of the Center for Cognitive Disorders for the National HealthCare Corporation, …

1
Partnering with Your Community with Pamela Dunley and Maureen Larkins 23:08

2y ago23:08

23:08

If we’ve learned anything over the past couple of years, it’s that we need community. Those who were isolated from their community during the pandemic felt the pain of its absence, and now that we’re able to reunite, we remember just how much community adds to our lives. Pamela Dunley, President and CEO of Elmhurst Memorial Hospital, and Maureen La…

1
When Best Practices Don’t Apply with Matt Troup and Michael Burgett 31:51

2+ y ago31:51

31:51

In the midst of any crisis, leadership can make all the difference. The COVID-19 pandemic presented healthcare leaders with challenges they had no plan for and forced them to completely reevaluate their approach. In this episode, experts Matt Troup, President and CEO of Conway Regional Health Systems, and Michael Burgett, Area Vice President of Med…

1
Leading with Compassion with Anthony Mazzarelli and Eric Waller 15:17

2+ y ago15:17

15:17

Compassion is a critical part of patient care–and in today’s conversation, you’ll learn that its ripple effect extends far beyond the patient experience. In this episode, Eric Waller, Vice President of Field Operations at Medxcel, and Anthony Mazzarelli, CEO of Cooper University Health Care discuss the effects of compassion in-patient care. Eric sh…

1
Effective Emergency Management Planning with Alan Vierling and Scott Cormier 37:13

2+ y ago37:13

37:13

When dealing with an emergency situation, the greatest strength in an organization is a well-developed plan. To discuss best practices for developing emergency management plans are experts Alan Vierling, the President of Sparrow Hospital in Lansing, Michigan, and Scott Cormier, the Vice President of Emergency Management, Environment of Care, and Sa…

1
Planning, Designing, and Constructing New Hospitals with Jacqueline Costley-Reviel and Mike Wood 30:20

2+ y ago30:20

30:20

Before breaking ground on your new healthcare building, you need some concrete advice. To guide you through the do’s and don’ts of hospital construction are experts Jacqueline Costley-Reviel, the CEO of Allen Parish Hospital, and Mike Wood, the VP of Planning, Design and Construction at Medxcel. From obtaining the necessary capital build to determi…

1
Overcoming Supply Chain Obstacles with Andy Hamilton and Jason Scheidler 20:19

2+ y ago20:19

20:19

Ensuring healthcare facilities secure necessary tools is a complex process. Add in challenges caused by the pandemic, and now teams find themselves struggling to prepare for the next supply shortage. In this episode, Andy Hamilton, the Executive Director at MultiCare Health System, and Jason Scheidler, the Chief Financial Officer at Medxcel take a …

1
Establishing Trust within Teams with J.D. Duigou and Andy Cochrane 26:40

2+ y ago26:40

26:40

What’s the essential ingredient for building a strong, cohesive team? Andy Cochrane, Chief Hospital Officer at North Memorial Health, and J.D. Duigou, Chief Information Officer at Medxcel, joined Outside the Patient’s Door to discuss the importance of trust in an organization. In this episode, J.D. and Andy share their tactics for crafting successf…

1
Female Leadership in Healthcare with Maureen Larkins and Angela Ammons 34:45

2+ y ago34:45

34:45

Women in healthcare leadership are paving pathways for future female leaders. But, how did they make it to the top? For the first episode of Season 2, the CEO of Clinch Memorial Hospital, Angela Ammons, and Medxcel’s VP of Client Services, Maureen Larkins, discuss how they navigated their circumstances to rise in the ranks and the wisdom they gaine…

1
Teaser: Introducing Season 2 1:13

2+ y ago1:13

1:13

We’re launching Season 2 of Medxcel’s Outside the Patient’s Door, an original podcast that explores innovative solutions to challenges healthcare leaders are facing today through interviews with leading experts. With healthcare leaders solving unprecedented problems faster than ever before, Season 2 is diving deeper into many topics, unveiling cutt…

1
What We’ve Learned: A Season Wrap-up 10:59

3y ago10:59

10:59

Through in-depth conversations over the last eleven episodes, we discovered how healthcare’s top innovators are tackling the complex problems leaders are facing today. For our season one wrap-up, we’re revisiting the great ideas we uncovered — one soundbite at a time. From decreasing employee burnout to sustainability, this season went behind the s…

1
Reducing Employee Burnout with Dr. Bonnie Clipper and Jennefer Pursifull 32:07

3y ago32:07

32:07

In an environment where burnout is prevalent, how do we ensure healthcare workers feel appreciated and engaged? Experts Jennefer Pursifull, Vice President of Marketing and Sales at Medxcel, and Dr. Bonnie Clipper, Chief Clinical Officer at Wambi, join to discuss successful strategies for integrating appreciation into your culture. We often overlook…

1
Empowering Your Team with Maureen Fagan and Michael Burgett 21:13

3y ago21:13

21:13

We know empowering employees is critical. But, how do you place trust in others when wrong decisions can make the difference between the life or death of a patient? Michael Burgett, an Area Vice President at Medxcel, and Maureen Fagan, the Chief Nursing Executive at the University of Miami Hospitals and Clinics Health System, join to discuss their …

1
Rural vs. Urban Pandemic Responses with Rex Brown and Matt Keahey 28:51

3y ago28:51

28:51

Although the pandemic required all organizations to reimagine their operations, urban and rural healthcare facilities experienced different challenges. Joining me to discuss these differences are Rex Brown, the President and CEO of Hillsboro Area Hospital, and Matt Keahey, the National Vice President of Operations at Medxcel. Rex discusses how his …

1
Encouraging Engaged Excellence with Chris Soop, Michael Burgett, Eric Waller, and Damian Skelton 19:02

3y ago19:02

19:02

Partner and community engagement is something we value highly at Medxcel. To recognize and encourage engagement excellence in our hospital facilities, we created the S.E.E. (Sites of Engaged Excellence) Awards. Organizations must have high marks in four key areas to receive this award: elements of engagement/service, communication, overall relation…

1
Sustainability in Healthcare with Dan Scher 19:25

3y ago19:25

19:25

As we recognize the effects of climate change on community health, what role do healthcare systems play in protecting the environment? Joining us to discuss the topic is industry expert Dan Scher, the Vice President of Strategic Planning and Environmental Stewardship at Medxcel. Dan discusses how healthcare facilities are innovating to meet sustain…

1
Developing Meaningful Mentorship with Steve Long and Maureen Larkins 30:24

3y ago30:24

30:24

Mentorship is often an overlooked area in career growth, yet we can all think of advice that changed our path. So, how do you develop valuable mentorship for all stages in your career? Two industry experts address this topic: Steve Long, the President and CEO of Hancock Regional Hospital, and Maureen Larkins, the Vice President of Client Services a…

1
People and the Pandemic with Jennefer Pursifull and Cassandra Crowe-Jackson 36:45

3y ago36:45

36:45

Employees were met with diverse challenges during the pandemic. It split most hospitals into two groups: employees battling the front lines and employees supporting remotely. With fear, uncertainty, and anxiety everywhere, how do you keep your employees engaged to push through tough work when you’re also engulfed in the same unease? To address this…

1
Pride of Ownership and Workmanship with Brian Helleland and Chris Soop 23:14

3y ago23:14

23:14

Creating an environment where employees feel pride in their work is challenging, especially when leaders and employees are busy completing their own tasks. However, the demanding circumstances of the pandemic proved it is an essential foundation to unite employees when they’re asked to go above and beyond. To address this topic are two industry exp…

1
Emergency Management in Today’s World with Lisa Romano and Scott Cormier 34:23

3y ago34:23

34:23

Emergency management departments make extraordinary situations seem like everyday challenges. However, the past year was beyond anything they could have planned for with the COVID-19 pandemic. To discuss healthcare technology innovation, we are joined by experts Lisa Romano, Chief Nursing Officer at CipherHealth, and Scott Cormier, Vice President E…

1
Creating the Future of Patient Care with Josh Sol and Mike Wood 32:12

3y ago32:12

32:12

We now live in a digital-first age accelerated by the COVID-19 pandemic. The constraints brought on by the pandemic forced the healthcare industry to innovate quicker than ever before. Specifically, in its adoption of new technology. To discuss the topic of healthcare technology innovation, we are joined by experts Josh Sol, Administrative Director…

1
Solving the Healthcare Skills Gap and Labor Crisis with Matt Keahey and Patricia Sirmon 22:57

3+ y ago22:57

22:57

Healthcare facilities are facing a problem that, if unresolved, will negatively impact the level of patient care, drive costs even higher, and perhaps even result in loss of life: a shortage of skilled healthcare workers. We go in-depth with Matt Keahey, VP of Operations, and Patricia Sirmon, VP of HR, on how they collaborate at Medxcel to develop …