Let's talk about survey fatigue and functional diversity in the workplace with Dr. Bonnie Green
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When an organization fails to recognize and appreciate the importance of functional diversity in the workplace, it can lead to the inability to innovate, drive sales, and improve marketing. Does your organizational culture assume innocence or guilt? Competence or incompetence?
On this week’s episode, Dr. Bonnie Green shares how to establish an environment that understands the value of functional diversity, as well as what lessons we can learn from NASA’s failed Challenger launch in 1986 relating to the acceptance of diversity of thought.
Not only do we chat about lessons learned, we get to the bottom of how survey fatigue, which is most often associated with having too many surveys or the length of surveys, is likely caused by something else your organization isn’t considering: closing the gap between feedback and action, and face validity.
Guest Information
Bonnie A Green, Ph.D. (Lehigh, 2002) is an experimental psychologist who specializes in research on success particularly as it relates to academic achievement and reducing recidivism.
Through the application of cognitive development, psychometrics, and mathematical modeling, Bon is seeking ways to improve educational access, achievement, and success particularly for individuals coming from vulnerable or oppressed backgrounds.
Dr. Green holds the rank of Professor of Psychology at East Stroudsburg University of Pennsylvania, is the Chief Scientific Officer of Illumin Analytics, a data science company, and is currently serving as a rotating program officer at the National Science Foundation under Education and Human Resources’ Division of Undergraduate Education. The author of numerous books on statistics and psychometrics, with over $5 million dollars in grants, Bon is a fellow and the past president of the Eastern Psychological Association.
Upcoming work:
Illumin Analytics is a minority owned, data science organization designed to help organizations use data to illuminate their path forward. Illumin Analytics is excited to specialize in Diversity, Equity, Inclusion, Access, and Justice issues at the organizational level, and is excited about how data can be used to move organizations further.
After all, organizations thrive when they hire the right people, provide the right support, and make use of the varying skills and experiences, both formal and lived experiences, to work towards an organization’s mission. With just a little bit of data, a clearer path that improves the entire organization is possible – it’s exciting to be a part of Illumin Analytics. More information can be found at www.assessment-evaluation.com.
Connect with Bonnie on LinkedIn: https://www.linkedin.com/in/bonnie-green-82805220/
Host Contact Information
Check back weekly for new episodes. Interested in being a guest on the podcast or inquiring about sponsorship opportunities, write to us at paradigmshiftspodcast@gmail.com.
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Chapters
1. Learning to read the room (00:03:16)
2. What are psychometrics? (00:04:13)
3. One of the most important components to a measure (00:06:10)
4. Fairness and looking at the whole person (00:07:49)
5. Capturing a construct requires triangulation (00:08:21)
6. Organizational replication (00:09:19)
7. An example (00:10:10)
8. DEI hiring practices (00:14:17)
9. Bias training (00:15:11)
10. Guilt decreases working memory capacity (00:16:36)
11. Instead of bias training, do this.. (00:17:15)
12. How to establish an environment that understands functional diversity (00:18:37)
13. We cannot measure effectively without lived epistology (00:21:27)
14. Don't make the same mistake as NASA (00:23:33)
15. Does your organizational culture assume innocence or guilt? Competence or incompetence? (00:25:00)
16. Psychological safety (00:29:20)
17. Survey fatigue (00:31:02)
18. You're missing the key components of the job (00:33:05)
19. Wasting employees time on surveys (00:34:06)
20. Why people will not participate completely in surveys (00:34:58)
21. How an organization built a culture of respect (00:39:48)
22. What's a good response rate on a survey? (00:43:03)
23. Post Survey Recommendations (00:48:23)
24. What's the most recent paradigm shift you've experienced? (00:52:43)
24 episodes