))
Taking career leaps of faith, with Brad’s Deals Director of Engineering
Manage episode 360821471 series 3390060
Content provided by Varia Makagonova. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Varia Makagonova or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Today we talk to a Director of Engineering who went from IT to retail sales and back about what he's learned. From taking a career leap of faith, to CX lessons learned on the retail floor, this episode is a must-listen for anyone in a customer experience oriented industry... or anyone looking to make a career change.
Timestamps:
1:11 Keith's backstory - how he got from computer programming to retail and back again
2:52 The "aha" moment that sparked Keith's journey back to technology
4:51 What was it like taking a leap of faith, leaving a solid career for an unknown developer bootcamp?
6:44 What Keith learned about business working in retail
9:39 Customer experience lessons from the retail floor
54 episodes
Share
