Go offline with the Player FM app!
The power of a backstory
Manage episode 367805636 series 1314884
How do you care for someone properly in a hospital or care home if you don’t know who they are?
With US hospitals and care homes seeing fast turnovers of staff, many clinicians don’t get the chance to learn their residents’ backstories. This can lead to patients feeling isolated and misunderstood. Meanwhile, staff miss out on valuable insights which could be incorporated into treatment plans or used to make someone’s hospital stay more comfortable.
But a start-up called MemoryWell is working to fix this by hiring professional writers to create short biographies of residents that get pinned up on their walls. It’s helping staff personalise care for patients and it’s led to valuable points of connection at what can be a difficult and lonely time.
Presenter: Myra Anubi Reporter/producer: William Kremer Series producer: Tom Colls Sound mix: Hal Haines Editor: Penny Murphy
Email: peoplefixingtheworld@bbc.co.uk
Image: Dot being interviewed for her biography.
400 episodes
Manage episode 367805636 series 1314884
How do you care for someone properly in a hospital or care home if you don’t know who they are?
With US hospitals and care homes seeing fast turnovers of staff, many clinicians don’t get the chance to learn their residents’ backstories. This can lead to patients feeling isolated and misunderstood. Meanwhile, staff miss out on valuable insights which could be incorporated into treatment plans or used to make someone’s hospital stay more comfortable.
But a start-up called MemoryWell is working to fix this by hiring professional writers to create short biographies of residents that get pinned up on their walls. It’s helping staff personalise care for patients and it’s led to valuable points of connection at what can be a difficult and lonely time.
Presenter: Myra Anubi Reporter/producer: William Kremer Series producer: Tom Colls Sound mix: Hal Haines Editor: Penny Murphy
Email: peoplefixingtheworld@bbc.co.uk
Image: Dot being interviewed for her biography.
400 episodes
All episodes
×Welcome to Player FM!
Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.