Podcast Guest Appearances. Richard Blank Costa Rica's Call Center podcast

https://costaricascallcenter.com/en/outbound-bpo-campaigns/

36:16

DANMMMMM…Have I got a show for you! First, a lot of Sister Wives tea - new rumors have surfaced Janelle Brown is leaving the show. Plus, Gabe Brown gives a life update after losing and tragically finding his brother Garrison dead. Sadly, Garrison took his own life in March 2024. Then we head over to discuss the new Welcome To Plathville tea. The first pictures of Micah Plath have surfaced after being beat up by his brother Issac and it doesn’t look good for the future of his modeling career. Lastly, we discuss the latest in the Justin Baldoni v Blake Lively case, Justin is back on social media and it was the perfect social media return. Timestamps: 00:00:00 - Open and new Sister Wives news 00:05:43 - Janelle Brown leaving the show? Sister Wives Closet is officially closed 00:12:45 - A new pic of Micah Plath’s broken nose has surfaced 00:18:18 - Justin Baldoni back on social media and Taylor Swifts team is pissed at Justin Baldoni MY Go Big Podcasting Courses Are Here! Purchase Go Big Podcasting and learn to start, monetize, and grow your own podcast. USE CODE: MOM15 for 15% OFF (code expires May 11th, 2025) **SHOP my Amazon Marketplace - especially if you're looking to get geared-up to start your own Podcast!!!** https://www.amazon.com/shop/thesarahfrasershow Show is sponsored by: Download Cash App & sign up! Use our exclusive referral code TSFS in your profile, send $5 to a friend within 14 days, and you’ll get $10 dropped right into your account. Terms apply Horizonfibroids.com get rid of those nasty fibroids Gopurebeauty.com science backed skincare from head to toe, use code TSFS at checkout for 25% OFF your order Nutrafol.com use code TSFS for FREE shipping and $10 off your subscription Rula.com/tsfs to get started today. That’s R-U-L-A dot com slash tsfs for convenient therapy that’s covered by insurance. SkylightCal.com/tsfs for $30 OFF your 15 inch calendar Quince.com/tsfs for FREE shipping on your order and 365 day returns Warbyparker.com/tsfs make an appointment at one of their 270 store locations and head to the website to try on endless pairs of glasses virtually and buy your perfect pair Follow me on Instagram/Tiktok: @thesarahfrasershow ***Visit our Sub-Reddit: reddit.com/r/thesarahfrasershow for ALL things The Sarah Fraser Show!!!*** Advertise on The Sarah Fraser Show: thesarahfrasershow@gmail.com Got a juicy gossip TIP from your favorite TLC or Bravo show? Email: thesarahfrasershow@gmail.com Learn more about your ad choices. Visit megaphone.fm/adchoices…

Podcast guest appearances. Richard Blank Costa Rica's Call Center

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Podcast guests appearances regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Topics discussed include: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.

Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.

Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.

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222 episodes

#Society #Business #Podcasting Education #Costa Rica #Richard Blank #Costa Ricas Call Center #Telemarketers #Outsourcing #Center #BPO #CCC #Costa Rica's Call Bpo #Bpo Costa Rica #Outsourcing Costa Rica

Podcast guest appearances. Richard Blank Costa Rica's Call Center

updated 2 days ago

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https://costaricascallcenter.com/en/outbound-bpo-campaigns/

Hosted on Acast. See acast.com/privacy for more information.

222 episodes

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Podcast guest appearances. Richard Blank Costa Rica's Call Center

1
W4CY Radio TV Channel presents The Winning Business Radio. Streamed live on Nov 4, 2024 with Richard Blank 52:19

2 days ago52:19

52:19

WINNING Business Radio, hosted by Kevin Hallinan, is a live, weekly broadcast featuring interviews with business owners, executives, advisors and authors who are experts in their fields. We discuss topics including legal, accounting, finance, staffing, sales, marketing, leadership, strategy and more. Our goal is to provide listeners with proven advice and insights, and to help them avoid the mistakes of others. As Churchill said, “Those who fail to learn from history are condemned to repeat it.” Kevin Hallinan Expert in Sales and Leadership Development - Sandler Training - Trainer and Coach - Keynote Speaker - Radio Host - Voice Over Artist - Founding Member, The Outlier Project Kevin is an expert at helping companies, including law firms and CPA firms, overcome sales challenges. His experience is vast, delivering sales training to companies in many industries ranging in size from startups, to small-medium sized closely-held companies, to Fortune 50 enterprises. While most of Kevin’s clients are in his home state of Massachusetts, he works with companies across the US and abroad. Kevin is a partner at WINNING, Incorporated, part of the Sandler Sales Training Network. Voice Over Artist Working from my in-home, professional studio, I'm available with short notice for: commercials, audiobooks, narrations, documentaries, IVR, voicemail, phone systems, on-hold messages, podcasts, promos, training, business presentations, sales, websites and other voice over jobs. Winning Business Radio is broadcast live Mondays at 4PM ET and Music on W4CY Radio (www.w4cy.com) part of Talk 4 Radio (www.talk4radio.com) on the Talk 4 Media Network (www.talk4media.com). Winning Business Radio is viewed on Talk 4 TV (www.talk4tv.com). Winning Business Radio Podcast is also available on Talk 4 Media (www.talk4media.com), Talk 4 Podcasting (www.talk4podcasting.com), iHeartRadio, Amazon Music, Pandora, Spotify, Audible, and over 100 other podcast outlets. https://youtu.be/j8ne0zrHV6Y https://youtu.be/fryBD42RN9o https://youtu.be/Eb3j6HI7v-Y https://youtu.be/CMe6biiSkjc https://youtu.be/Z5ku2fJGkFo https://youtube.com/shorts/_taLGvq60VY Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ W4CY Radio TV Channel, The Winning Business Radio, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Hosted on Acast. See acast.com/privacy for more information.…

Podcast guest appearances. Richard Blank Costa Rica's Call Center

1
Unstoppable Leadership Spotlight by Jaclyn Strominger. Telesales expert secrets with Richard Blank. 50:12

2 days ago50:12

50:12

Are you a visionary leader navigating the challenges of growing a cohesive team, work ethics, and culture or an entrepreneur working to scale your business and create unstoppable growth? The "Unstoppable Leadership Spotlight: Influential Leaders and Their Game-Changing Insights" podcast is searching for CEOs, VPs, and leaders who are ready to share their stories, challenges, and transformative insights with a global audience. On the "Unstoppable Leadership Spotlight" podcast, we dive deep into the journeys of influential leaders like you, exploring the highs and lows, the challenges and triumphs, and the game-changing insights that have shaped your success. Think you'd be... At "Unstoppable Leadership Spotlight," I work with entrepreneurs who are starting their business and who have been in business for 10+years. From CEOs and VPs to trailblazing Inventors, High powered Real estate professionals, Mortgage Brokers and High Achieving professional who are ready to level up and be unstoppable. Our podcast is your gateway to discovering the game-changing strategies and leadership insights that drive success. Richard Blank emphasizes the significance of speaking the local language to build rapport and respect with team members. Creating a positive corporate culture is paramount for enhancing employee morale and productivity, as demonstrated by Richard's leadership style. Richard advocates for emotional intelligence and empathy as essential qualities for effective leadership and team management. The importance of appreciating long-term employees cannot be overstated, as their loyalty and experience contribute significantly to organizational success. Richard's unique approach to leadership involves gamification and fostering a fun environment, which cultivates employee engagement. Leadership requires maturity and impulse control, enabling leaders to guide their teams effectively through challenges. https://youtu.be/9FZaYHIuyUc Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Jaclyn Strominger, Unstoppable Leadership Spotlight, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Hosted on Acast. See acast.com/privacy for more information.…

Podcast guest appearances. Richard Blank Costa Rica's Call Center

1
Threads of Enlightenment podcast. Host Ken Primus interviews expat CEO Richard Blank 54:38

5 days ago54:38

54:38

Threads of Enlightenment: Unlocking Your Best Self, is your gateway to discovering life-changing principles of self-development and growth. We dive into inspiring stories of resilience, healing, and transformation. From overcoming devastating challenges like mental illness, substance abuse, and financial loss to learning how to embrace your inner power, this podcast celebrates the indomitable human spirit. Tune in to learn actionable steps for overcoming fear and achieving your desired outcome. Whether you're battling anxiety or looking for guidance on personal growth, Threads of Enlightenment is here to inspire your journey. From Philly to Costa Rica: Watch how one man's bold move at 51 transformed his life and opened doors to unexpected dreams. Richard shares his inspiring journey of leaving Philadelphia behind to embrace a new chapter in Costa Rica, proving it's never too late to reinvent yourself. After building a successful life, Richard now explores new passions including writing children's books, art, and music. His story shows how stepping out of your comfort zone can lead to extraordinary opportunities and personal growth. Discover how this former Philadelphia native found purpose through giving back, creating a scholarship for language students, and embracing a simpler, more fulfilling lifestyle. Richard's journey reminds us that success isn't just about material wealth - it's about gratitude, continuous learning, and having the courage to follow your dreams, no matter your age. Join us for an authentic conversation about second chances, finding happiness in unexpected places, and the wisdom that comes from embracing both life's challenges and opportunities. Perfect for anyone considering a major life change or seeking inspiration to pursue their dreams. Richard's leap of faith led to a life-changing adventure. Hear how this man from Philadelphia found love, purpose, and success after moving to Costa Rica on a whim. Richard shares his journey of learning Spanish, embracing a new culture, and building a thriving business. Discover the power of stepping out of your comfort zone and following your dreams. Richard discuss overcoming fears, seizing opportunities, and finding fulfillment in unexpected places. Get inspired to take your own leap of faith and create the life you've always wanted. Discover practical wisdom about cultural adaptation, language learning, and the courage it takes to chart your own path. Richard's story demonstrates how taking calculated risks and staying true to your passions can create a life more fulfilling than you ever imagined. Whether you're dreaming of living abroad, learning a new language, or simply seeking inspiration to make a bold life change, this episode offers valuable insights and motivation. Richard's journey shows that with dedication, cultural sensitivity, and an open heart, you can create success anywhere in the world. https://youtu.be/3a237rFKdlw https://youtu.be/xxPBm_B-H-0 Hosted on Acast. See acast.com/privacy for more information.…

Podcast guest appearances. Richard Blank Costa Rica's Call Center

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The B2B Influence Podcast. The Importance of Relationship-Building in Telemarketing with Richard Blank 24:18

6 days ago24:18

24:18

Are you a leader making waves in the B2B marketing space? The B2B Influence podcast is an exclusive platform designed to spotlight exceptional individuals driving innovation, growth, and transformation in industries that market to small and mid-sized businesses. This is your opportunity to share your story, showcase your achievements, and connect with a highly engaged audience of industry peers and decision-makers. At The B2B Influence Podcast, we showcase the brilliance, values, and strategies of B2B industry leaders who are shaping the future. Our podcast spotlights trailblazers who are redefining how businesses market to small and mid-sized companies, setting new standards in innovation, transparency, and growth. Whether you’re a marketing executive, a data analytics expert, or a business leader with a vision, this is the podcast for you. Join us as we celebrate the achievements of industry pioneers and uncover actionable insights to fuel your success. The B2B Influence Podcast by The Marketing Vanguard. Episode 10 - Building Bridges, Not Barriers: The Importance of Relationship-Building in Telemarketing with Costa Rica's Call Center In this episode of The Marketing Vanguard: Leading Voices in B2B Innovation, Paula Chiocchi interviews the President, CEO, and Bilingual Telemarketing Trainer of Costa Rica's Call Center, Richard Blank. Richard explores the crucial role of call centers in the marketing-to-sales pipeline, emphasizing the importance of human connection and empathy in telemarketing. Richard discusses balancing inbound and outbound calls, the significance of soft skills, and the operational challenges of converting leads. He advocates for quality interactions over quantity, effective follow-up, and maintaining realistic expectations. Richard underscores the enduring value of personal connections in customer service and telemarketing. https://youtu.be/bzJze5vXiuM https://youtu.be/yIF8TGySqIA Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ The B2B Influence Podcast, Paula Chiocchi, The Marketing Vanguard, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Hosted on Acast. See acast.com/privacy for more information.…

Podcast guest appearances. Richard Blank Costa Rica's Call Center

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The daily standup with lifetime value podcast. Episode 151 with special guest CEO Richard Blank. 13:32

9 days ago13:32

13:32

Your destination for Customer Success and Post-Sales content.Lifetime Value: The Customer Success Channel Episode 151: Amidst an AI surge, Richard Blank believes in language more than ever. Timestamps: 00:00:00 - Intro 00:01:02 - Richard Blank: Journey from Northeast Philly to Costa Rica 00:02:14 - Gamification and creating a fun work culture 00:04:45 - Proactive vs. reactive: The call center approach 00:05:38 - Why Costa Rica? The appeal of a nearshore BPO 00:06:00 - Language, cultural nuances, and the home run close 00:07:05 - The irreplaceable human touch in customer support 00:10:55 - Speech craft: The art and strategy of communication 00:12:42 - Wrapping up: Time to make this a series! https://youtu.be/U8K_x9MYogA?si=5DgxuWNwtL5Z7NH1 https://youtu.be/3Y_hVFEU41g Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Dillon Young, Jean-Pierre Frost, Rob Zambito, the daily standup, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Hosted on Acast. See acast.com/privacy for more information.…

Podcast guest appearances. Richard Blank Costa Rica's Call Center

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Micah Logan presents The Common Cents Show. How to start a business in Costa Rica with Richard Blank 57:50

10 days ago57:50

57:50

The Common Cents Show is a podcast dedicated to providing business and financial knowledge in an entertaining and insightful way. From expert interviews with business leaders to dissecting the latest in business trends and news, we are dedicated to helping you make valuable business judgements from sound business knowledge. The Common Cents Show is all about Entrepreneurship and Business. Join us for weekly content and strategy. Micah Logan is a Small Business Growth Expert, Business Turnaround Specialist, Business Coach, Forbes Contributor, Award-Winning Entrepreneur, and Business Systems Architect. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. https://youtu.be/1z0-Sbk-dVY https://youtu.be/1xp9CbU_qsM Richard Blank hired bassist Garry Gary Beers of INXS. h ttps://www.youtube.com/watch?v=ieGjN5H4xPQ Micah Logan, the common cents show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Hosted on Acast. See acast.com/privacy for more information.…

Podcast guest appearances. Richard Blank Costa Rica's Call Center

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Aligned Entrepreneur Secrets Podcast. The power of listening with guest Richard Blank. Episode 31. 29:12

12 days ago29:12

29:12

Welcome to "Aligned Entrepreneur Secrets," . A podcast for entrepreneurs looking to align their business strategies with their core values. Hosted by Traci Bermingham, this podcast features insightful interviews, expert advice, and actionable tips designed to help you grow and scale your business while staying true to your mission. Whether you're focused on mindset, marketing, or leadership, our content will empower you to achieve lasting success. Unlock the secrets to building a purpose-driven, thriving business! In the bustling world of entrepreneurship, where the spotlight often shines on the glitz of gross revenue and the glamour of growth hacks, there's a deeper, more fulfilling path to success. It's found in the quiet, yet powerful moments of alignment and the deep, fulfilling breaths of business harmony. That's the essence of the "Aligned Entrepreneur Secrets" podcast. For over two decades, the journey behind the scenes has been crafting pathways to success for businesses that not only aspire to achieve financial milestones but also yearn for a rhythm that resonates with the heartbeats of their founders. Witnessing firsthand the burnout and the blur of boundaries that can consume even the most passionate entrepreneurs led to the creation of this podcast. In the world of entrepreneurship, success isn't just about the numbers. It's about finding harmony between growth and personal fulfillment, between scaling your business and enjoying your life. "Aligned Entrepreneur Secrets" is the podcast dedicated to uncovering the strategies that lead to this balance, designed specifically for visionary entrepreneurs ready to transform their approach to success. https://youtu.be/rQcZP-tmlzA https://youtu.be/Dq_QtBNnAxQ https://youtu.be/CkaZq5-_BMg https://youtu.be/c-mOsqKJyiM Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Traci Bermingham, Aligned Entrepreneur Secret, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Hosted on Acast. See acast.com/privacy for more information.…

Podcast guest appearances. Richard Blank Costa Rica's Call Center

1
A Conversation about Life and Success. Richard Blank and Johannes Stockburger 1:18:57

13 days ago1:18:57

1:18:57

The L.O.V.E Plan for Success and Inner Growth Trying again and again to break this glass ceiling on top of you? We show you the path to climb on top of your glass ceiling. glass ceiling. Follow the L.O.V.E Plan for Success and Inner Growth. We show you how to own your life and to turn it into a joyful path along the mission your soul has given to you. This is a recording of a magic conversation about life and success. It is not scripted at all, we let our mind and soul talk openly. It is very personal. We did not edit this recording, as you will see. But we edited the transcript to make it better readable. We are curious what you think and feel about it. Whatever the mind can conceive and believe... it can achieve 0:00 Welcome 1:53 The purpose of life and the soul 5:06 You need a plan 8:06 How to know y are on the right track 10:56 Truth on permanent leave 13:22 Searching for truth 14:38 Layers of truth 15:38 You need a structure 16:43 Milestones and challenges 18:09 Choose the right friends 19:15 People holding you back 23:28 Pact with the devil 25:26 Freedom of mind 26:54 Conditioning in schools 31:25 Exceptional people 39:00 Institutions need mediocrity 48:48 About money 55:04 Celebrities 58:32 Scarcity 1:04:17 Selling knowledge 1:08:43 Why is not everybody doing it? https://youtu.be/r4a4heiTYwc https://youtu.be/U2m0q7981iw https://youtu.be/zQ68aaDqiQc Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Johannes Stockburger, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Hosted on Acast. See acast.com/privacy for more information.…

Podcast guest appearances. Richard Blank Costa Rica's Call Center

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Dr. Laura Sicola presents Speaking to Influence Podcast. Soft speaking skills with Richard Blank. 30:41

6 weeks ago30:41

30:41

In this episode, Dr. Laura Sicola interviews Richard Blank, the CEO of Costa Rica's Call Center, about the importance of communication skills and influence in the business world. They discuss the value of soft skills, such as foreign language proficiency, and the need to recognize and leverage one's unique talents. Richard challenges listeners to improve their voicemail messages and congruence between their audio and visual presence. They also talk about the importance of giving people a personalized outbound voicemail message and the impact it has on the impression they leave. He emphasizes the importance of trust, faith, and having a sense of humor in building relationships and achieving success. Episode 215: Richard Blank - CEO Costa Rica Call Center In this episode you will learn: ● Character during chaos is an important leadership trait. ● Promote individuals based on their strengths and redirect them to roles where they can excel. ● Express appreciation and acknowledge the contributions of team members. ● Take calculated risks and communicate with stakeholders about challenges and unique aspects of the business. Soft skills, including foreign language proficiency, are valuable and marketable skills in the business world. ● Recognize and leverage your unique talents and skills, and don't downplay their importance. ● Improve your voicemail message and ensure congruence between your audio and visual presence. ● Give a personalized outbound voicemail message to make a positive impression. ● Be the lone voice of dissent when necessary and advocate for others. About Richard Blank: At 27 years old, Richard relocated to Costa Rica to train employees for one of the larger call centers in San Jose. He has trained over 10 000 bilingual telemarketers over two decades. Richard has the largest collection of restored American Pinball machines and antique Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Do you want to be an effective communicator? This is where you'll find all sorts of resources with ideas, tips and strategies on how to master the art and science of leadership communication and influence, i.e. the ability to harness the power of the voice to master the 3s: Command the room, Connect with the audience and Close the deal in any context. https://youtu.be/Xs4XRi6Ca3s https://youtube.com/shorts/wSiTO-n9WBY https://youtube.com/shorts/a34o4FLSPhU Hosted on Acast. See acast.com/privacy for more information.…

Podcast guest appearances. Richard Blank Costa Rica's Call Center

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Speakers Are Leaders Motivation Podcast. Harry Sardinas meets B2B sales expert Richard Blank. 42:30

7 weeks ago42:30

42:30

Welcome to Speakers Are Leaders Motivation Channel with Harry Sardinas, where we bring you funny, edutaining videos and interviews to help you: Grow your business from the stage & build a powerful global brand Overcome stage fright & become a confident, charismatic speaker Learn from multimillionaires about their journey to success & how they made their first million 5 Steps To Make Your First Million - Richard Blank and Harry Sardinas. Grow Your Business from the Stage & Build a Global Brand Are you ready to level up? Want to grow or start your business? Dream of making your first million? Ready to attract wealth & abundance into your life? https://youtu.be/t6w2jWDVWmk Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Speakers Are Leaders Motivation Podcast, Harry Sardinas, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Hosted on Acast. See acast.com/privacy for more information.…

Podcast guest appearances. Richard Blank Costa Rica's Call Center

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Spark and Ignite Your Marketing Podcast. Host Beverly Cornell sits down with Richard Blank 34:08

7 weeks ago34:08

34:08

In this enchanting episode of Spark and Ignite Your Marketing, host Beverly Cornell sits down with Richard Blank, CEO of Costa Rica’s Call Center. Richard’s story is one of bold moves and building a business that thrives on empathy, gamification, and yes—pinball machines. Richard shares his secrets to igniting employee engagement and delivering exceptional customer experiences. Tune in to discover how culture, connection, and a little magic can transform your business. A Call Center Success Story with Richard Blank Did you know that call centers in Costa Rica are gaining attention worldwide? In this episode of 'Spark and Ignite Your Marketing,' host Beverly Cornell is joined by Richard Blank, the CEO of Costa Rica's Call Center. Richard shares his unique journey of moving from Philadelphia to Costa Rica over 20 years ago and building a thriving call center business.Hear inspiring stories about training over 10,000 bilingual telemarketers, offering scholarships for language students, and maintaining a passionate and motivated team. Join us for an engaging conversation filled with valuable insights, personal anecdotes, and a celebration of connection and human-centric business practices. 00:00 Introduction to Costa Rica's Call Center Industry 00:39 Meet Richard Blank: From Philadelphia to Costa Rica 00:49 Building a Unique Company Culture 02:21 The Journey of Growth and Expansion 04:03 The Role of Gamification in Call Centers 04:59 The Human Touch in the Age of AI 08:09 Challenges in the Call Center Industry 10:20 The Importance of Honor and Professional Ethics 12:16 Richard's Personal Journey and Inspirations 15:29 Creating a Positive Work Environment 16:36 The Importance of Assertiveness and Balance 17:21 Mentorship and Recognition 18:45 Marketing Strategies and Respect for Telemarketers 19:43 Lightning Round: Quick Insights 22:38 Reflecting on Success and Early Challenges 29:14 Advice for Young Entrepreneurs 32:11 Conclusion and Final Thoughts Three Key Topics Covered: Gamification in the Workplace: Richard introduces gamification into his call center with creative elements like pinball machines and friendly competitions, creating an atmosphere of fun and motivation. https://youtu.be/6YTUFREg_1g https://youtu.be/do5AgRztFA0 https://youtu.be/PQbbV-WYNlY https://youtu.be/7nc8OmFCs1Y https://youtu.be/jk51kgMpdsI Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Beverly Cornell, Spark and Ignite Your Marketing, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Hosted on Acast. See acast.com/privacy for more information.…

Podcast guest appearances. Richard Blank Costa Rica's Call Center

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Small Business Origins podcast. John Kelley special interview with telemarketing teacher Richard Blank. 46:55

7 weeks ago46:55

46:55

On this podcast, John Kelley, seasoned entrepreneur and engaging storyteller, dives into the journeys of small business owners. Join him as he uncovers the inspiring, humorous, and often tough realities they face while creating distinct and impactful brands in their industries. Hear our discussion on outbound lead generation and sales appointment calling, inbound customer support, how Richard got his start, and some best practices for effective communication on sales and support calls.Building Relationships Through the Phone Lines: Lessons from a Telemarketing Veteran feat. Richard Blank with Costa Rica's Call Center Guest Bio: Richard Blank is the CEO and Founder of Costa Rica's Call Center, a full-service BPO call center providing lead generation, customer service, social media support and more for US companies. He founded the company 15 years ago and has grown it to over 300 seats. Building Relationships Through the Phone Lines: Lessons from a Telemarketing Veteran feat. Richard Blank with Costa Rica's Call Center Main Discussion Points: The importance of building relationships in sales, not just trying to force a sale Techniques for effective communication and rapport building on sales and support calls Why it's important to treat everyone in an organization with respect, not just decision makers How to get referrals and repeat business through exceptional customer service Why taking time to understand the local culture is key when doing business abroad How Costa Rica’s Call Center vets clients to avoid unethical business practices https://youtu.be/NN4CoABXzFA https://youtu.be/A_G1bl-BhHc https://youtu.be/bmOu5zU6k9I Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Small Business Origins podcast, John Kelley, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Hosted on Acast. See acast.com/privacy for more information.…

Podcast guest appearances. Richard Blank Costa Rica's Call Center

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Six-Figure Speaker Spotlight Episode 53. Kelley O'Hara interviews telesales linguist Richard Blank 25:45

8 weeks ago25:45

25:45

Six-Figure Speaker SpotlightSpeakerTunity Speaker Relations & Business Development Director and Six-Figure Speaker Spotlight podcast host, Kelley O'Hara is an expert in helping entrepreneurs, business leaders, coaches, speakers, authors, and messengers connect with their target audience and find more speaking opportunities to grow their business and build their personal brand. Kelley mentors established and emerging speakers to leverage SpeakerTunity's resources to increase their visibility and reach more stages. She is a highly experienced marketing and business development executive with a background in entrepreneurship, skilled in sponsorship acquisition and high-profile alignment. She partners with strategic companies to integrate SpeakerTunity's products into their communities and creates mutually beneficial partnerships. Her mission is to help her clients find and secure more speaking opportunities to attract new clients, establish their authority, and expand their reach, by utilizing SpeakerTunity's vast resources including directories, speaker one-sheets, and concierge booking resources. Our 20 to 25-minute podcast shares amazing founder stories who reveal the smartest strategies for scaling TODAY. Your host, Kelley O'Hara, talks with the President and Bilingual Telemarketing Trainer of Costa Rica's Call Center, Richard Blank. At the age of 27, Richard took a leap of faith that would forever change his trajectory. Moving to Costa Rica, he brought with him an entrepreneurial spirit and a passion for communication. His journey began with a temporary teaching position, but he could adapt and embrace the local culture that truly set the stage for his future success. Richard's early days in San Jose were filled with challenges, from navigating a new country to understanding the nuances of local business practices. However, his fluency in Spanish and his willingness to learn from the ground up provided him with a unique advantage. He didn't just observe from a distance; he immersed himself in the community, learning from every interaction and building a support network that would become invaluable. Transformation Utilizing Innovative Strategies. Richard's ascent to CEO was unconventional. He bypassed the traditional corporate ladder, moving directly from an entry-level position to ownership. This path allowed him to maintain a pure and untainted approach to business, one that emphasized empathy and a genuine connection with his team. Under Richard's leadership, Costa Rica's Call Center has thrived by challenging industry norms. He attributes much of the company's success to a culture that values each individual's contribution. By recognizing and celebrating the achievements of his team members, Richard has fostered an environment where motivation and morale soar. https://youtu.be/OIEMLqKh29E Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Six-Figure Speaker Spotlight, Kelley OHara ,Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Hosted on Acast. See acast.com/privacy for more information.…

Podcast guest appearances. Richard Blank Costa Rica's Call Center

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Scalable Call Center Sales Podcast. Author Jason Cutter interviews BPO nearshore CEO Richard Blank. 47:04

8 weeks ago47:04

47:04

The mission of the show is to provide call center owners and leaders with the tools for building scalable sales operations. After being in and around sales operations for 18 years, Jason Cutter is focused on helping improve the world of sales, one salesperson, one team at a time. During this twice-a-week show, Jason will be chatting with call center/sales industry experts and call center owners and leaders to help the entire call center sales ecosystem raise the bar, close more deals, provide value to more customers, and scale to whatever level desired. What does it take to build a successful BPO company? How successful are you with your agents? In running a call center, make sure you got the right people on the bus, and if you do then find the best seat for them. In this episode, Richard Blank and I, talk about his experiences in developing and building call center reps in Costa Rica and creating one of the largest call centers in Central America. SCCS-Podcast-Cutter Consulting Group-The Art and Science of Call Center Success. Jason Cutter, CEO and founder of Cutter Consulting Group, is a Sales Success Architect – helping companies create scalable sales operations (What does ‘scalable’ mean? Reach out to Jason to get a copy of his Sales Success Iceberg ebook and checklist). He is the author of Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker, as well as A Sales Consultant’s Guide To: Overcoming Objections and Motivating Your Sales Team. https://youtu.be/Tz1r7IOiVGo?si=S7URH7pmemonOg3E https://youtu.be/wsGaFBTQfgQ?si=Yilu_Sa_qNnlaKB9 Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ scalable call center sales, Jason Cutter,Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Hosted on Acast. See acast.com/privacy for more information.…

Podcast guest appearances. Richard Blank Costa Rica's Call Center

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Re:sume Well podcast created by Courtney Page. Flipping the Script on Call Center Work with Richard Blank 46:32

8 weeks ago46:32