))
Time Doctor presents The Future Workforce Podcast by Liam Martin. human interaction nearshore with Richard Blank
Manage episode 432674376 series 3484875
Content provided by richard blank and Richard blank. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by richard blank and Richard blank or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Each episode features industry titans and visionaries, sharing their unique perspectives on topics ranging from technological advancements to shifting workforce demographics.With this podcast, you'll be equipped with the knowledge you need to navigate and succeed in the future of work. Tune in to stay ahead of the curve and gain valuable insights.
In the age of artificial intelligence, Liam Martin sits down with Richard Blank, the founder of Costa Rica's Call Center, to discuss the vital role of human interaction and relationship-building.
Discover how Richard's BPO industry supports this approach and learn about the top changes in the contact center industry over the past 23 years, including the impact of COVID-19 and advancements in technology.
https://youtu.be/m4zPlCaePJI
Gain insights into building a unique company culture, prioritizing empathy, and creating long-term partnerships with clients. Don't miss this deep dive into the power of authentic human connection!
Liam Martin is the co-founder and CMO of Time Doctor and Staff.com — one of the most popular time tracking and productivity software platforms in use by top brands today. He is also a co-organizer of the Running Remote Conference.
He consults on outsourcing and process design and is passionate about how to gain insights into the inner workings of how people work.
Hosted on Acast. See acast.com/privacy for more information.
103 episodes
Share
