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Complacent Competency

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Manage episode 227254591 series 1237020
Content provided by Rebecca Morgan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Rebecca Morgan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

When a company has made significant gains in operational efficiency and believes it has an ingrained improvement mentality, it can be tempting to let the foot off of the brake. I call that complacent competency. It can begin to sneak in slowly, and before you know it employees are no longer challenged and customers no longer thrilled. Leadership can never become complacent.

Rebecca_iTunes-blog

The post Complacent Competency first appeared on Fulcrum ConsultingWorks Inc..

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398 episodes

Artwork
iconShare
 
Manage episode 227254591 series 1237020
Content provided by Rebecca Morgan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Rebecca Morgan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

When a company has made significant gains in operational efficiency and believes it has an ingrained improvement mentality, it can be tempting to let the foot off of the brake. I call that complacent competency. It can begin to sneak in slowly, and before you know it employees are no longer challenged and customers no longer thrilled. Leadership can never become complacent.

Rebecca_iTunes-blog

The post Complacent Competency first appeared on Fulcrum ConsultingWorks Inc..

  continue reading

398 episodes

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