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Ep 322: Out-of-home delivery with Geopost

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Manage episode 384024707 series 2068608
Content provided by Ian Kerr and Postal Hub Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ian Kerr and Postal Hub Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Thibault Guez, Out-of-Home Project Director Europe at Geopost, discusses out-of-home delivery, including PUDOs, parcel lockers, delivery preferences and more:

  • What is out-of-home delivery?
  • Size of Geopost's out-of-home network
  • Getting closer to the consignee
  • Dominance of residential B2C delivery in some European markets
  • Understanding local cultural habits
  • Refrigerated parcel lockers
  • Striving for innovative out-of-home delivery solutions
  • Location of temperature-controlled lockers
  • Format of PUDO points / Parcel Shops
  • Changing rooms in Geopost Parcel Shops
  • Label-free returns
  • Digital labels
  • Increasing interconnection between Geopost delivery services
  • In-flight redirections
  • Maximising usage of parcel lockers
  • Anticipating parcel drop-offs at lockers and PUDOs
  • Role of consignee-facing app
  • Improving the customer experience via the app
  • Encouraging recipients to collect parcels quickly

  continue reading

348 episodes

Artwork
iconShare
 
Manage episode 384024707 series 2068608
Content provided by Ian Kerr and Postal Hub Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ian Kerr and Postal Hub Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Thibault Guez, Out-of-Home Project Director Europe at Geopost, discusses out-of-home delivery, including PUDOs, parcel lockers, delivery preferences and more:

  • What is out-of-home delivery?
  • Size of Geopost's out-of-home network
  • Getting closer to the consignee
  • Dominance of residential B2C delivery in some European markets
  • Understanding local cultural habits
  • Refrigerated parcel lockers
  • Striving for innovative out-of-home delivery solutions
  • Location of temperature-controlled lockers
  • Format of PUDO points / Parcel Shops
  • Changing rooms in Geopost Parcel Shops
  • Label-free returns
  • Digital labels
  • Increasing interconnection between Geopost delivery services
  • In-flight redirections
  • Maximising usage of parcel lockers
  • Anticipating parcel drop-offs at lockers and PUDOs
  • Role of consignee-facing app
  • Improving the customer experience via the app
  • Encouraging recipients to collect parcels quickly

  continue reading

348 episodes

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