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Content provided by Ian Kerr and Postal Hub Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ian Kerr and Postal Hub Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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Ep 336: New trends in e-commerce impacting delivery

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Manage episode 401930781 series 2068608
Content provided by Ian Kerr and Postal Hub Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ian Kerr and Postal Hub Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Carmen Cureu, Market Research Director at Geopost, discusses some of the details in the 2023 edition of Geopost's e-shopper barometer.
  • The factors driving modern e-commerce
  • Why convenience is important
  • E-commerce allowing customers to find bargains
  • Decisions shoppers make when purchasing online
  • Products need to be aligned with consumers' expectations
  • Barriers to e-shoppers returning to an e-commerce website
  • Consumers want to avoid returns
  • Cost and environmental considerations of e-commerce returns
  • Inconvenience to consumers of dealing with returns
  • Statistics on e-commerce returns
  • C2C e-commerce embraced by online shoppers
  • Social selling, and how it showcases products
  • Home delivery popularity trends
  • Tracking, rescheduling, and predictability for home delivery
  • Next day delivery, alternative delivery locations, and out-of-home delivery
  • E-commerce product categories across Europe

  continue reading

348 episodes

Artwork
iconShare
 
Manage episode 401930781 series 2068608
Content provided by Ian Kerr and Postal Hub Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ian Kerr and Postal Hub Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Carmen Cureu, Market Research Director at Geopost, discusses some of the details in the 2023 edition of Geopost's e-shopper barometer.
  • The factors driving modern e-commerce
  • Why convenience is important
  • E-commerce allowing customers to find bargains
  • Decisions shoppers make when purchasing online
  • Products need to be aligned with consumers' expectations
  • Barriers to e-shoppers returning to an e-commerce website
  • Consumers want to avoid returns
  • Cost and environmental considerations of e-commerce returns
  • Inconvenience to consumers of dealing with returns
  • Statistics on e-commerce returns
  • C2C e-commerce embraced by online shoppers
  • Social selling, and how it showcases products
  • Home delivery popularity trends
  • Tracking, rescheduling, and predictability for home delivery
  • Next day delivery, alternative delivery locations, and out-of-home delivery
  • E-commerce product categories across Europe

  continue reading

348 episodes

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