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Real-Time AI Contact Center Coaching With Marc Bernstein
Manage episode 364024254 series 3457064
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Your customer is the cog of your business that keeps the sales coming. So keeping your customers’ satisfaction should be put first. How will you keep your customers getting the service they need? Marc Bernstein, the CEO of Balto, takes on the real-time AI contact center to build better lives for your customers and your business in this modern age. The more frictionless experience you provide to your customer helps prevent the brand slaughter. This conversation provides insights into providing support to your agents to help improve customer support and grow your business. So don’t miss this episode with Marc Bernstein today!
You can follow Marc Bernstein on Twitter: @marcjbernstein
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