Inside Health Care #99: Dr. Eric Wei and Dr. Ted Long and the Crisis of Health Worker Burnout

Quality Matters: A Podcast by NCQA

On this episode of Inside Health Care, we offer two interviews. NYC Health + Hospitals leaders, Dr. Eric Wei and Dr. Ted Long, discuss hospital worker burnout, including suicide, and the need for awareness, mitigation and prevention.

After that, Inland Empire Health Plan Chief Quality Officer, Dr. Edward Juhn, talks about “algorithmic bias,” a software-based anomaly that may adversely affect population health metrics that drive research on equity. Both interviews were recorded live at NCQA’s inaugural Health Innovation Summit, held in late 2022 in Washington, DC.

Later, in our “Fast Facts” segment, we observe American Heart Month, with hints for keeping your heart healthy from NIH’s National Heart, Lung and Blood Institute. We also tell you about an NCQA HEDIS measure, Cardiac Rehabilitation, that assesses the percentage of adults 18 and older who attended cardiac rehab after a cardiac event like a heart attack, heart transplant or heart bypass.