We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Religion can be a refuge and safe haven for so many people, but what happens when that safe haven is destroyed by an abuse of power? Join Katie and Jessica as they discuss life in Sovereign Grace Ministries, a cult-like group of churches that is known for fundamentalist beliefs, sexual abuse scandals, and widespread cover-ups of abuse. This podcast serves to give power back to abuse survivors of SGM. For inquiries contact Recoveringsgmer@gmail.com Support this podcast! Venmo:Recovering-sgmer Support this podcast: https://podcasters.spotify.com/pod/show/recoveringsgmer/support
Religion can be a refuge and safe haven for so many people, but what happens when that safe haven is destroyed by an abuse of power? Join Katie and Jessica as they discuss life in Sovereign Grace Ministries, a cult-like group of churches that is known for fundamentalist beliefs, sexual abuse scandals, and widespread cover-ups of abuse. This podcast serves to give power back to abuse survivors of SGM. For inquiries contact Recoveringsgmer@gmail.com Support this podcast! Venmo:Recovering-sgmer Support this podcast: https://podcasters.spotify.com/pod/show/recoveringsgmer/support
Katie and Jessica sit down with Ryan Lambros who shares his story of growing up at Center Church, located in Gilbert Arizona. Rumors were spread about him while he was in college that effected his relationships with family, friends and the church. Intro Music: Moments by Shane Ivers - https://www.silvermansound.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/recoveringsgmer/message Support this podcast: https://podcasters.spotify.com/pod/show/recoveringsgmer/support…
CW: Sexual Abuse Host of the show and founder of the Recovering SGMer Facebook group, Katie Cabaniss-Goodman, sits down with co-host Jessica Prather to share her history with SGC, growing up as a pastor's daughter, purity culture, teen pregnancy, and healing from trauma. Contact: recoveringsgmer@gmail.com Music: Moments by Shane Ivers - https://www.silvermansound.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/recoveringsgmer/message Support this podcast: https://podcasters.spotify.com/pod/show/recoveringsgmer/support…
Join us as we talk about some of the more in-depth issues Keith Daukas faced during his time in SGC. He dives into how "wolves protect wolves" when it comes to abusive and unqualified church leadership. Keith's Blog: https://medium.com/outside-the-box-inside-the-book Keith's YouTube channel: https://www.youtube.com/channel/UCo6UnWLHdtXjC8qXPGUEcqw/videos Intro Music: Moments by Shane Ivers - https://www.silvermansound.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/recoveringsgmer/message Support this podcast: https://podcasters.spotify.com/pod/show/recoveringsgmer/support…
TW: Sexual Abuse, Suicide Carrie Daukas shares her story about her time at Grace Community Church in Westminster Colorado. "I want to tell my story because there is someone else out there who thinks it’s all their fault and it’s not." Keith Daukas' youtube video: https://youtu.be/xWWnQFRiDIY Music: Moments by Shane Ivers - https://www.silvermansound.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/recoveringsgmer/message Support this podcast: https://podcasters.spotify.com/pod/show/recoveringsgmer/support…
Part 2 goes more in depth on the relationship the Pymms and Prathers had with the victim. It really sheds some light on how the pastors manipulated that situation and abused their power, which led to broken friendships and distrust of those in leadership. Music: Moments by Shane Ivers - https://www.silvermansound.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/recoveringsgmer/message Support this podcast: https://podcasters.spotify.com/pod/show/recoveringsgmer/support…
Stormie and Dallas Pymm join us this week to discuss their time in the Gilbert Arizona church. Music: Moments by Shane Ivers - https://www.silvermansound.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/recoveringsgmer/message Support this podcast: https://podcasters.spotify.com/pod/show/recoveringsgmer/support…
Join us as we discuss the aftermath of the Gilbert episode and update everyone on the future of our podcast! --- Send in a voice message: https://podcasters.spotify.com/pod/show/recoveringsgmer/message Support this podcast: https://podcasters.spotify.com/pod/show/recoveringsgmer/support
Here in the introduction you’ll hear about the mission of Recovering SGMers. --- Send in a voice message: https://podcasters.spotify.com/pod/show/recoveringsgmer/message Support this podcast: https://podcasters.spotify.com/pod/show/recoveringsgmer/support
Jessica Prather discusses her experience as a long time member and pastor’s wife at the SGC Gilbert church lead by Rich Richardson. Follow us on twitter or email us to share your story or for any questions or concerns. @recoveringsgmer Recoveringsgmer@gmail.com Music: Moments by Shane Ivers - https://www.silvermansound.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/recoveringsgmer/message Support this podcast: https://podcasters.spotify.com/pod/show/recoveringsgmer/support…
Liam joins us this week sharing his story of growing up in CLC as a queer, trans person of color. Resources to help LGBTQIA+ youth are below. www.thetrevorproject.org www.translifeline.org --- Send in a voice message: https://podcasters.spotify.com/pod/show/recoveringsgmer/message Support this podcast: https://podcasters.spotify.com/pod/show/recoveringsgmer/support…
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