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How to use Cognitive Empathy as a Marketing Super Power to Create Big Ideas Worth $100M+
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What if you could unlock the secret to creating marketing that deeply resonate with consumers? Join us for an engaging conversation with Rob Volpe, CEO and founder of Ignite360, where we uncover the transformative power of curiosity and empathy in marketing leadership. Rob shares his journey of creating big ideas worth $100 Million+ with General Mills, diving into the game-changing strategies behind Nature Valley Granola Protein and the WeYogurt campaign for Yoplait. Through these compelling examples, you’ll learn how truly understanding consumer motivations can lead to extraordinary marketing and product success.
In our discussion, we explore empathy not just as a skill, but as a superpower that can elevate your marketing efforts. Rob breaks down the difference between emotional and cognitive empathy and explains why AI tools like ChatGPT can't fully replace genuine human connection. To combat the "beige-ification" of AI-generated content, Rob outlines five essential steps to becoming more empathetic: dismantling judgment, asking insightful questions, actively listening, integrating understanding, and using solution imagination. Finally, we tackle the courage it takes to practice empathy, encouraging you to embrace it as a powerful tool in both your professional and personal life.
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Chapters
1. How to use Cognitive Empathy as a Marketing Super Power to Create Big Ideas Worth $100M+ (00:00:00)
2. Curiosity, Empathy, and Marketing Leadership (00:00:59)
3. Empathy as a Marketing Superpower (00:09:21)
4. Embracing Empathy (00:23:10)
140 episodes
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