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Manage episode 419802387 series 1059520
Content provided by Deloitte US, Lori Lorenzo, Deloitte Risk, and Financial Advisory. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Deloitte US, Lori Lorenzo, Deloitte Risk, and Financial Advisory or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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