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Chick-fil-A: Cooking Up Quality Service with a Side of Waffle Fries

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Manage episode 305562751 series 1932126
Content provided by Retail Intel and Phillips Edison. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Retail Intel and Phillips Edison or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
The capital A in Chick-fil-A’s name has a purpose – it means "grade A top quality.” Along with serving quality food, Chick-fil-A has gained a reputation for their outstanding customer service. What better company to hear from during PECO’s annual Customer Service Week? Recorded live from Atlanta, listen as Michael Calloway (Director of Launch Support) shares some nuggets of wisdom with our host, Ashley Casey. Learn about Michael’s dynamic background with Chick-fil-A, his mentality on what defines good customer service, and how pro-active gestures can make all the difference when it comes to showing people that you care.
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49 episodes

Artwork
iconShare
 
Manage episode 305562751 series 1932126
Content provided by Retail Intel and Phillips Edison. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Retail Intel and Phillips Edison or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
The capital A in Chick-fil-A’s name has a purpose – it means "grade A top quality.” Along with serving quality food, Chick-fil-A has gained a reputation for their outstanding customer service. What better company to hear from during PECO’s annual Customer Service Week? Recorded live from Atlanta, listen as Michael Calloway (Director of Launch Support) shares some nuggets of wisdom with our host, Ashley Casey. Learn about Michael’s dynamic background with Chick-fil-A, his mentality on what defines good customer service, and how pro-active gestures can make all the difference when it comes to showing people that you care.
  continue reading

49 episodes

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