Empowering Retail: Mastering Lease Negotiations

Retail: Unplugged

51:57

On the Season 2 debut of Lost Cultures: Living Legacies , we travel to Bermuda, an Atlantic island whose history spans centuries and continents. Once uninhabited, Bermuda became a vital stop in transatlantic trade, a maritime stronghold, and a cultural crossroads shaped by African, European, Caribbean, and Native American influences. Guests Dr. Kristy Warren and Dr. Edward Harris trace its transformation from an uninhabited island to a strategic outpost shaped by shipwrecks, colonization, the transatlantic slave trade, and the rise and fall of empires. Plus, former Director of Tourism Gary Phillips shares the story of the Gombey tradition, a vibrant performance art rooted in resistance, migration, and cultural fusion. Together, they reveal how Bermuda’s layered past continues to shape its people, culture, and identity today. You can also find us online at ⁠travelandleisure.com/lostcultures Learn more about your ad choices. Visit podcastchoices.com/adchoices…

about a year ago 14:42

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Bonus Article: Surviving Wellington Business Challenges

Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today!

Join us now

41 episodes

#Business #Retail NZ

Empowering Retail: Mastering Lease Negotiations

Retail: Unplugged

published about a year ago

MP3•Episode home

Bonus Article: Surviving Wellington Business Challenges

Join us now

41 episodes

#Business #Retail NZ

All episodes

1
Empowering Retail: Preventing and Handling Retail Employee Theft 13:00

19 days ago13:00

13:00

Suspect internal theft in your store? You're not alone — and you're not powerless. In this episode Retail NZ Business and HR Adviser Yevgenya Chityan dives into the critical steps every retailer should take when facing the possibility of employee theft. Learn how to spot the warning signs, approach the situation with professionalism, and protect your business from financial and reputational damage. Whether you're a seasoned retailer or just starting out, this episode will give you the tools to respond confidently and create a more secure store environment. How to handle employee theft | HRD New Zealand article Loss Prevention Policy Template Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

1
Empowering Retail: Fair Trading Act - Avoiding Breaches 11:27

5 weeks ago11:27

11:27

Jaesen Sumner from Ford Sumner Lawyers breaks down the latest on the Commerce Commission’s crackdown on Fair Trading Act breaches. Learn about common compliance mistakes plus expert tips on avoiding prosecution and what to do if the Commerce Commission comes knocking. Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

1
Gift Card Expiry Act Explained 6:32

6 weeks ago6:32

6:32

Grant McIntosh from the Commerce Commission updates us on the changes that will come into effect in March 2026 around the Fair Trading (Gift Card Expiry) Amendment Act 2024. Learn what changes retailers will need to make to comply with the new gift card expiry rules, if any types of vouchers are exempt, and if there are any rules around cards sold before the new law takes effect. Commerce Commission - Gift Cards and Vouchers Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

1
Empowering Retail: Preparing your Business for Sale – key tips 10:35

7 weeks ago10:35

10:35

Sarah Churstain, Commercial Team Partner at Ford Sumner Lawyers shares her top tips for retailers and businesses looking to prepare their business for sale. Learn how to stand out to potential buyers, get your books into shape and avoid common mistakes that could lower your business value. Ford Sumner Lawyers - Planning a seamless business sale article Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

1
Empowering Retail: Keeping your Customers’ Data Safe 13:34

11 weeks ago13:34

13:34

As retailers we often collect customer data for online orders, customer loyalty programmes and transacting purchases. Steph Gregor from the Office of the Privacy Commissioner talks us through our responsibilities as collectors and users of this information, and our obligations under the Privacy Act. We cover data storing safeguard requirements, obligation of data accuracy, how to deal with any data breaches, privacy officer requirements and data information requests. Your Privacy Obligations Privacy Commissioner Website Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

1
Empowering Retail: Supporting Mental Health at Work 8:41

12 weeks ago8:41

8:41

In this episode Greg Irvine from Workplace Support shares his recommendations on how to recognise and support team members with mental health issues. By prioritising mental wellbeing and fostering a strong, supportive team environment, businesses not only enhance employee resilience but also boost overall productivity and morale. Mental Health Foundation - Workplaces Retail NZ - Mental Health & Wellbeing Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

1
Unlocking eCommerce Trends: Top Merchant Insights 9:13

13 weeks ago9:13

9:13

Robert Levy, Head of Marketing & Sustainability at New Zealand Couriers talks us through key findings in the 2025 Merchant eCommerce Insights Report. Learn about customer expectations and preferences around delivery and returns, along with the number of channels customers use prior to making a purchase. We also discuss how technology is shaping ecommerce, enabling you to provide a better customer experience. Merchant 2025 eCommerce Insights Report Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

1
Empowering Retail: Mastering Lease Negotiations 14:42

13 weeks ago14:42

14:42

Do you need to lease a retail space or renew your lease? Jordan Todd from Ford Sumner Lawyers joins us to discuss key tips that will enable you to negotiate your retail lease like a pro. Learn about common mistakes retailers make during lease negotiations and how to gauge if you are getting a fair deal. Bonus Article: Surviving Wellington Business Challenges Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

1
Empowering Retail: Managing Staff Performance Issues 12:08

15 weeks ago12:08

12:08

Join us as we speak with Retail NZ’s HR & Advice expert Yevgenya Chityan about how to manage performance issues in the workplace. Yev shares her recommendations on how to approach an employee who’s not meeting expectations, when a more formal process may be required and potential next steps if there are no improvements. Performance Management - Guide: Managing People - Retail NZ (downloadable guide, free for members, $29 NZD for non-members) Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

1
Economic Update 2025 8:34

16 weeks ago8:34

8:34

Satish Ranchhod, Senior Economist at Westpac shares his views on the outlook for the NZ economy in 2025. We discuss consumer confidence, mortgage refixing and which regions around New Zealand will likely see a boost in retail spending. Overseas tariffs and how they could directly and indirectly impact New Zealand are also discussed along with the strength of the New Zealand dollar. Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

1
Empowering Retail: Managing Business Changes with Your Team 13:47

17 weeks ago13:47

13:47

In the changing world of Retail, businesses sometimes need to close or restructure. Join us as we discuss how to manage business changes with your team with Retail NZ’s HR advice specialist Yevgenya Chityan. Discover what a change process is and how to know if a formal process will be required. We also cover how to communicate this with your team and how to support your team through the process. Guide: Managing Business Change - Retail NZ (downloadable guide, free for members, $75 for non-members) Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

1
Empowering Retail: Mastering 90-Day Trials 11:50

18 weeks ago11:50

11:50

Yevgenya Chityan from Retail NZ’s Advice Service shares her advice on how to use the 90-Day trial clause successfully. She covers specific requirements to ensure the trial period is legally valid, common issues and the importance of providing feedback to the employee during this period. Differences between trial and probationary periods plus advice on how to terminate someone during their trial are also discussed. Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

1
Surcharging & Customer Experience 12:34

27 weeks ago12:34

12:34

In this episode we discuss the hot topic of retail surcharging with Sean Carney from Mastercard. Sean outlines historical and current industry guidelines and shares his thoughts on what changes are needed to improve the customer experience. We also discuss industry innovations that are reducing fraud and protecting customers. Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

1
Empowering Retail: Making Peak Season Distribution Easy 10:35

28 weeks ago10:35

10:35

Join us as we speak with seasoned logistics expert Rob Levy from NZ Couriers. Rob shares his top tips to ensure your peak season parcels reach your customers in one piece and on time! Ticketing systems, addresses, packaging and courier pick up scheduling are covered along with authority to leave and multiple consignment shipments. New Zealand Couriers Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

1
Preventing Burnout in the Busy Season 9:05

30 weeks ago9:05

9:05

Greg Irvine from Workplace Support discusses ways retail businesses can help prevent team burnout over the busy holiday period. He shares simple tips, how to recognise signs of stress in your team, and how workers can prioritise their own wellbeing. Workplace Support Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

Retail: Unplugged

1
Retail Resilience: 170 Years of Innovation with Maria O’Halloran 11:02

31 weeks ago11:02

11:02

Join us as we talk retail resilience with Maria O’Halloran, CEO of Ballantynes which has been a Christchurch institution for 170 years. Maria shares how Ballantynes’ customer focus and constant innovation has enabled the department store to stay relevant and connected to the changing needs of today’s consumers. Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

Retail: Unplugged

1
Financial Wellbeing 4: Planning for a Positive Future 12:58

32 weeks ago12:58

12:58

In this episode we discuss planning for the future and how to make your money work for you with Warren Ngan Woo (Wazza) from Westpac. This episode includes: The benefits of KiwiSaver Tips if you are still living at home How to put that spare change to good use at the end of the week The power of compound interest Investing vs paying off debt. This is the fourth in a series of four Financial Wellbeing episodes with Westpac. Listen to our other episodes covering Managing Expenses , Debt Management , and Mortgages . Episode mentions: Westpac High School Graduate Programme Sharesies Financial Markets Authority Westpac Wealth Office Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

Retail: Unplugged

1
Save Money by Going Green: Tips for Retailers 13:23

33 weeks ago13:23

13:23

Sustainability leader Grant Fraser from Mitre 10 shares his recommendations on ways SMEs can begin their journey towards sustainability. We learn about the brand’s stakeholder engagement which drives packaging guidelines, recycling programmes and waste reduction goals. Grant also discusses ways to achieve cost efficiencies, reduce your carbon footprint and the importance of starting small to gain momentum. Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

Retail: Unplugged

1
Coalition Government’s First Year in Review 42:40

35 weeks ago42:40

42:40

Listen to our discussion about the Coalition Government’s first year in power. We look at business confidence and current sentiment, and look forward to what we can expect in 2025, plus: Labour force and immigation policy Electricity industry Investment Retail spending and payments system Inflation. On the panel are: business leader Rod Drury, NZ Herald Business Editor Liam Dann and New Zealand Institute of Economic Research Deputy Chief Executive, Principal Economist Christina Leung. Retail NZ Retail Payments Submission Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

Retail: Unplugged

1
Financial Wellbeing 3: Managing your Mortgage 10:07

38 weeks ago10:07

10:07

Join us as we discuss mortgages with Warren Ngan Woo (Wazza) from Westpac. In this episode we discuss: The different types of mortgages Choosing your mortgage type for the market conditions, your goals and future plans Renewal time recommendations This is the third in a series of four Financial Wellbeing episodes with Westpac. Look out for our other episodes covering Managing Expenses, Debt Management, and Planning for the Future. Westpac Home Loans Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

Retail: Unplugged

1
Visa: The Evolution of e-Commerce 11:13

39 weeks ago11:13

11:13

In the third and final episode in this series we chat with Anthony Watson from Visa about the emerging technologies and trends in e-commerce. We look at the average website attention span, discuss the three core principles for creating the best online customer experience and discuss the rapid rise of the creator economy. Visa Virtual Card for Business Visa Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

Retail: Unplugged

1
Financial Wellbeing 2: Smarter Debt Management 11:10

40 weeks ago11:10

11:10

Learn about consumer debt, and ways to manage and consolidate your debt with Warren Ngan Woo (Wazza) from Westpac. In this episode we discuss: What is consumer debt? When is debt consolidation a good option? Different debt paying techniques Sources of free and confidential budgeting advice Financial Mentors and how they can build your financial fitness. This is the second in a series of four Financial Wellbeing episodes with Westpac. Look out for our other episodes covering Managing Expenses, Mortgages, and Planning for the Future. Westpac Managing Money Works Moneytalks 0800 345 123 free and confidential budgeting advice Fincap – Financial Mentors Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

Retail: Unplugged

1
Retail Crime Update 9:08

41 weeks ago9:08

9:08

Recorded 29 August 2024, Matt Tierney, Manager of the Police National Retail Investigation Support Unit, updates us on the current retail crime situation. This episode covers: Best practice advice for sellers of vapes and cigarettes A new offender escape trend Counterfeit currency The importance of proactive customer service to deter offenders. Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

Retail: Unplugged

1
Foodstuffs’ Journey Towards Sustainability 14:36

42 weeks ago14:36

14:36

Join us as we delve into the world of sustainability with Sandy Botterill from Foodstuffs New Zealand. Sandy shares their approach and makes suggestions on how SMEs can engage with their own stakeholders to develop an action plan to effect change within their business and ultimately their community. Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

Retail: Unplugged

1
Westpac NZ Economic Overview August 2024 8:58

43 weeks ago8:58

8:58

Join us as we discuss Westpac’s updated economic overview with Senior Economist Satish Ranchhod. Released August 2024, we look at where Westpac believes interest rates are headed, what the implications could be for retailers and how this could impact consumer spending patterns in the coming months. Please note this was recorded 12 August, before the Reserve Bank of New Zealand’s August policy meeting. Westpac Economic Overview Report August 2024 Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

Retail: Unplugged

1
Visa Update: Emerging fraud trends and technology 11:43

44 weeks ago11:43

11:43

Our conversation with Anthony Watson from Visa continues. In this episode we discuss brute force aka enumeration attacks, and pig butchering scams. Learn how to avoid triangulation fraud and reduce your risk of gift card fraud. We also discuss tokenisation - what it is and how its use can minimise risks to your business’ reputation. Visa 2023 Biannual Threats Report Visa Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

Retail: Unplugged

1
Inspiring Women in Retail: Renee Rowland 12:56

45 weeks ago12:56

12:56

Join us as we speak with Renee Rowland, the Association Manager of Booksellers Aotearoa New Zealand, about her career journey. Renee followed her passion, opening two small independent bookstores in the South Island after returning from the UK. She shares insights into the highs and lows of small business ownership, her drive to increase literacy and instil a love of reading to all. Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

Retail: Unplugged

1
Financial Wellbeing 1: Managing Expenses & Budgeting 12:59

46 weeks ago12:59

12:59

Join us as we discuss ways to budget and manage your expenses with Warren Ngan Woo (Wazza) from Westpac. In this episode we discuss: Why budget and set a money plan? What money planning apps are out there? How to analyse and manage your expenses. This is the first in a series of four Financial Wellbeing episodes with Westpac. Look out for our other episodes covering Debt Management, Mortgages, and Planning for the Future. Westpac Cashnav App Best Budget Apps for NZers Sorted Budget Planner Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

Retail: Unplugged

1
Visa Update: Scams, Fraud and AI 13:31

47 weeks ago13:31

13:31

Learn how to protect your business, reputation and customers. We chat with Anthony Watson from Visa about scam statistics, fraud solutions and best practices using secure payment technologies. Visa 2023 Biannual Threats Report Visa Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

Retail: Unplugged

1
Counterfeit Currency Update 7:31

50 weeks ago7:31

7:31

Wondering how to check for counterfeit currency? In this episode, Barry O’Neill from the Reserve Bank shares advice on this tricky topic. We discuss: the current counterfeit note situation around the motu and what denominations to look out for the three security features to check when being offered cash what to do if you are offered suspect notes for payment video and printable resource links. Reserve Bank Video: How to spot a fake banknote Reserve Bank: Poster Resources Reserve Bank: What to do with a suspicious note Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

Retail: Unplugged

1
June 2024 Retail Crime Update 13:28

51 weeks ago13:28

13:28

Matt Tierney, Manager of the Police National Retail Investigation Support Unit, provides a retail crime update. We cover: criminal incidences update and statistics best practice for reporting crime and what happens once a crime has been reported update on police visibility and patrols how to deal with an offender in store and preventative customer service techniques web resources and where to find them. Further information can be found here: NZ Police - Retail Crime Prevention Hub Retail NZ - Retail Crime Advice & Resources Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

Retail: Unplugged

1
Post Budget Review: Any positive news for retailers? 11:29

52 weeks ago11:29

11:29

Join us as we chat with Westpac Senior Economist Darren Gibbs about the Coalition Government’s first Budget and whether it will restore confidence to the market. Which demographic is still spending? Where are tax cuts likely to be spent? Infrastructure thoughts What else will drive the retail sector in coming months? What’s the likelihood of a lift in spending before the end of the year? Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

Retail: Unplugged

1
Playing music in store: Set the scene encouraging customers to stay 8:45

1 year ago8:45

8:45

Music is so emotive and can really enhance your in-store experience. Discover how it can set the scene and encourage customers to stay and purchase. Learn about music curation and licensing with OneMusic’s Greer Davies. OneMusic Background Music Suppliers Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

Retail: Unplugged

1
What would Digital Currency mean for New Zealand? 11:08

1 year ago11:08

11:08

Ian Woolford of the Reserve Bank of NZ explains the digital currency consultation. Discover why and how it would work and how you can have your say. He also gives an update on the Cash in Rural Towns trial. Digital Currency Feedback Link⁠ ⁠Further Information⁠ Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

Retail: Unplugged

1
e-Commerce Consumer Insights with NZ Couriers 9:36

1 year ago9:36

9:36

What does online buying behaviour look like in 2024? Learn about consumers’ checkout preferences and how you can minimise cart abandonment. We also have tips on shipping and return policy preferences. Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

Retail: Unplugged

1
Playing music in store: Learn about licensing requirements 8:48

1 year ago8:48

8:48

Whether it be via the radio, Spotify, YouTube or even live musicians — you must have legal permission to play music in your store. Here’s what you need to know about getting a licence to play music on your premises. Learn more about OneMusic Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

Retail: Unplugged

1
Retail crime update with Matt Tierney from NZ Police 10:29

1 year ago10:29

10:29

Join Matt Tierney, Manager of the Police National Retail Investigation Support Unit (NRISU), and Retail NZ Chief Executive Carolyn Young as they discuss the retail crime situation. Learn regional trends and statistics, along with tips for deterring crime and the best practice for reporting crime to police. This episode was recorded in April 2024. Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

Retail: Unplugged

1
Coffee break update: What’s the economy doing this year? 9:58

1 year ago9:58

9:58

Grab a coffee and take 10 minutes to find out what the economy has in store for retailers this year. Retail NZ Chief Executive Carolyn Young gets the latest outlook from Satish Ranchhod, Senior Economist at Retail NZ’s Strategic Partner, Westpac. Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

Retail: Unplugged

1
The road less traveled- making courier services more efficient and sustainable 35:44

2 years ago35:44

35:44

Join Rob Levy, Head of Marketing and Sustainability, New Zealand Couriers and Carolyn Young, Chief Executive, Retail NZ, as they talk about making courier services more efficient and sustainable. This podcast covers: Setting your business up for efficient courier service Sustainable change in the courier industry Sustainable frameworks in everyday business The importance of circularity in business sustainability New Zealand couriers will hopefully be back on Retail: Unplugged in another episode to share their annual report. Until then, check out some useful links to up your sustainability game. https://nzcouriers.nzcextras.co.nz/about/sustainability/ https://nzcouriers.nzcextras.co.nz/about/sustainability/environmental-approach-and-strategies/ https://www.freightways.co.nz/investor-relations/sustainability/#:~:text=OUR%20LATEST%20SUSTAINABILITY%20REPORTS https://retail.kiwi/wp-content/uploads/2023/07/NZC_podcastpresso.pdf Get in touch with New Zealand Couriers here: https://www.cognitoforms.com/NewZealandCouriersLimited/NewZealandCouriers2 Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

Retail: Unplugged

1
Consumer attitudes to data sharing; bridging the digital confidence-divide 16:45

2 years ago16:45

16:45

In this episode we have Greg Harford (Chief Executive, Retail NZ) interviewing Riaz Nasrabadi. Riaz is the Head of Data and Risk Products for Visa Australia, New Zealand, and South Pacific. They’ll talk about local consumer attitudes towards data sharing and what this means to Kiwi businesses. This podcast will cover: Importance for businesses to have a better understanding around consumer attitudes on data sharing. Kiwi consumer attitude about data sharing. Ideas to kickstart consumer journey to participate in digital ecosystem. Most important message for businesses to take away when it comes to consumer attitudes and data sharing; and more insights. Don’t miss out on this episode, get going with our podcast series and to learn about more interesting topics, subscribe to Retail Unplugged today! Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today! Join us now…

Retail: Unplugged

1
Making A.I vertising work for your business 23:22

2 years ago23:22