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Manage episode 288599069 series 2794254
Content provided by ReThink Productivity. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ReThink Productivity or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

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As CX Leader of the Year 2020, James is recognised as one of the UK's leading Experience Management experts. James is a Customer Experience Strategist and Business Transformation expert with a unique value add proposition across Sales, Operations, IT/CRM/Digital, Strategy and governance.

James joins Simon on the Podcast to discuss how the challenges of keeping the Post Offices open during the Pandemic and how this led to a number of innovations around the service offerings

#theproductivityexperts
Register for the Produtivity Forum 2024
Follow us on Twitter @Rethinkp
Connect to Simon on LinkedIn
Follow ReThink on LinkedIn

  continue reading

253 episodes

Artwork
iconShare
 
Manage episode 288599069 series 2794254
Content provided by ReThink Productivity. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ReThink Productivity or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Send us a text

As CX Leader of the Year 2020, James is recognised as one of the UK's leading Experience Management experts. James is a Customer Experience Strategist and Business Transformation expert with a unique value add proposition across Sales, Operations, IT/CRM/Digital, Strategy and governance.

James joins Simon on the Podcast to discuss how the challenges of keeping the Post Offices open during the Pandemic and how this led to a number of innovations around the service offerings

#theproductivityexperts
Register for the Produtivity Forum 2024
Follow us on Twitter @Rethinkp
Connect to Simon on LinkedIn
Follow ReThink on LinkedIn

  continue reading

253 episodes

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