Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
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Content provided by Akeel Jabber | Horizen Capital. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Akeel Jabber | Horizen Capital or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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Why Every SaaS Founder Should Care About Customer Onboarding with Sri Ganesan # 190
Manage episode 342677298 series 2807047
Content provided by Akeel Jabber | Horizen Capital. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Akeel Jabber | Horizen Capital or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Sri Ganesan is Co-founder & CEO of Rocketlane, a leading Customer Onboarding Platform and SaaS product that helps businesses by replacing generic project management and document collaboration tools with a unique, unified workspace.
Sri has spent his last 9 years building and scaling SaaS businesses. His last start-up, Konotor, was acquired by Freshworks in 2015 and went on to become their fastest-growing product (today known as Freshchat). Prior to building start up, Srikrishnan was leading product teams at companies like Verizon, Rediff, and Jigsee.
In this episode we cover:
- 00:00 - Intro
- 01:35 - Sri's Background + Freshworks Acquisition Story
- 08:33 - Founding Rocketlane
- 11:10 - The Importance & Impact Of Customer Onboarding
- 14:29 - What Kind Of Companies Rocketlane Is Build For
- 16:55 - The Needs Of Sales & Marketing Teams In An Onboarding Platform
- 19:35 - Flying Cat Marketing - Content-led B2B SEO agency
- 21:33 - Prioritizing The Most Important Things When Onboarding A New Client
- 24:09 - Pros & Cons Of Following An Onboarding Template vs Natural Conversations
- 25:52 - How New Business Can Implement Or Optimize A Customer Onboarding Process
- 27:46 - Sri's Favorite Activity To Get Into a Flow State
- 28:27 - Sri's Piece Of Advice For His 20 Years Old Self
- 29:03 - Sri's Biggest Challenges at Rocketlane
- 30:19 - Instrumental Resources For Sri's Success
- 32:26 - What Does Success Means for Sri Today
- 33:09 - Get In Touch With Sri
Get In Touch:
Mentions:
Books:
Leadership and Self-Deception: Getting out of the Box by The Arbinger Institute
Made to Stick: Why Some Ideas Survive and Others Die by Chip & Dan Heath
Tag Us & Follow:
More About Akeel:
232 episodes
Share
Manage episode 342677298 series 2807047
Content provided by Akeel Jabber | Horizen Capital. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Akeel Jabber | Horizen Capital or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Sri Ganesan is Co-founder & CEO of Rocketlane, a leading Customer Onboarding Platform and SaaS product that helps businesses by replacing generic project management and document collaboration tools with a unique, unified workspace.
Sri has spent his last 9 years building and scaling SaaS businesses. His last start-up, Konotor, was acquired by Freshworks in 2015 and went on to become their fastest-growing product (today known as Freshchat). Prior to building start up, Srikrishnan was leading product teams at companies like Verizon, Rediff, and Jigsee.
In this episode we cover:
- 00:00 - Intro
- 01:35 - Sri's Background + Freshworks Acquisition Story
- 08:33 - Founding Rocketlane
- 11:10 - The Importance & Impact Of Customer Onboarding
- 14:29 - What Kind Of Companies Rocketlane Is Build For
- 16:55 - The Needs Of Sales & Marketing Teams In An Onboarding Platform
- 19:35 - Flying Cat Marketing - Content-led B2B SEO agency
- 21:33 - Prioritizing The Most Important Things When Onboarding A New Client
- 24:09 - Pros & Cons Of Following An Onboarding Template vs Natural Conversations
- 25:52 - How New Business Can Implement Or Optimize A Customer Onboarding Process
- 27:46 - Sri's Favorite Activity To Get Into a Flow State
- 28:27 - Sri's Piece Of Advice For His 20 Years Old Self
- 29:03 - Sri's Biggest Challenges at Rocketlane
- 30:19 - Instrumental Resources For Sri's Success
- 32:26 - What Does Success Means for Sri Today
- 33:09 - Get In Touch With Sri
Get In Touch:
Mentions:
Books:
Leadership and Self-Deception: Getting out of the Box by The Arbinger Institute
Made to Stick: Why Some Ideas Survive and Others Die by Chip & Dan Heath
Tag Us & Follow:
More About Akeel:
232 episodes
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Similar to SaaS District
Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
…
continue reading
Kipp Bodnar (HubSpot’s CMO) and Kieran Flanagan (Zapier’s CMO), lead you down the rabbit hole of marketing trends, growth tactics and innovation. On the way you’ll pick up undiscovered strategies to give you that slight edge for success. These are not your typical twitter thread regurgitated marketing tactics that everyone is doing. These are new methods, with unfiltered examination of successful fresh ideas.
…
continue reading
The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
…
continue reading
The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
…
continue reading
Each week, Another Bite breaks down the latest and greatest pitches from Shark Tank. It's practical business advice delivered in a fun way. All the substance of an HBR article, but fun. Hosted by Jorie Munroe, Ariel Boswell, and Jon Dick.
…
continue reading
The Moneycontrol Podcast is your daily source of business news, investment analysis and advice on stocks and the markets. Tune in to broaden your horizons with podcasts by journalists, experts and analysts giving you a head-start in the investment game.
…
continue reading
Welcome to the Disruptors Podcast. This podcast features the most disruptive individuals on the planet no matter what niche or industry they are in, if you want thought provoking conversation with some of the most successful & controversial people alive then the disruptors podcast is a must listen to. Your host Rob Moore is a best selling author, holds 3 world records for public speaking, entrepreneur, property investor, and property educator. Author of the global bestsellers “Life Leverage” ...
…
continue reading
Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.
…
continue reading
Where startup founders raise millions and listeners can invest in the next billion dollar company. Forget everything you think you know about the world of venture capital. Host Josh Muccio takes listeners behind closed-doors and into the room where deals are made. Part of the Vox Media Podcast Network.
…
continue reading
How do I start an online business? How do I build a brand online? How do I get traffic and attention to my online business? The biggest question is, can I start a business online and replace my current JOB? Welcome to The Rock Your Brand podcast show where we answer ALL of these questions and a ton MORE! Scott Voelker, the host will share with you everything you need to know and help you to build a Future Proof Business that will allow you the ultimate Freedom. Scott shares tips and strategi ...
…
continue reading
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