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193 - Small Business Customer Service: Key Components for Success With Hector Castaneda

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Manage episode 363674169 series 2775734
Content provided by Jillian M Flodstrom and Jillian Flodstrom. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jillian M Flodstrom and Jillian Flodstrom or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this podcast episode, Jillian Flodstrom interviews Hector Castaneda, a financial expert who has more than 10 years of experience in Fortune 200 companies.

Hector discusses the key components of customer service in the financial industry, which includes finding a good fit with a client and being transparent in communication.

To access the full video, show notes and resources from this episode, please visit

https://scaleyoursmallbusiness.org/blog/.

If you have any comments or questions about the podcast, please connect with us using one of the options below:

  continue reading

199 episodes

Artwork
iconShare
 
Manage episode 363674169 series 2775734
Content provided by Jillian M Flodstrom and Jillian Flodstrom. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jillian M Flodstrom and Jillian Flodstrom or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this podcast episode, Jillian Flodstrom interviews Hector Castaneda, a financial expert who has more than 10 years of experience in Fortune 200 companies.

Hector discusses the key components of customer service in the financial industry, which includes finding a good fit with a client and being transparent in communication.

To access the full video, show notes and resources from this episode, please visit

https://scaleyoursmallbusiness.org/blog/.

If you have any comments or questions about the podcast, please connect with us using one of the options below:

  continue reading

199 episodes

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